Clinical Manager

Job Description

Job Description

SUMMARY: Under the guidance of the Operations Team and Regional Leadership, the Clinical Manager oversees the Outpatient Behavioral Health Therapist Supervisors and Therapist/Clinical teams at Path Behavioral Healthcare. This role includes managing work schedules, assigning clients based on various factors, caseload management, reporting, and ensuring the delivery of appropriate care and services.

The Clinical Manager is also responsible for orienting new therapists and providing necessary ongoing training. This position requires an unrestricted license to provide direct clinical services within their scope of practice, offering timely support to clients in need. The role involves various other duties as assigned to ensure operations run smoothly.

DUTIES AND RESPONSIBILITIES :

CLINICAL

• Provide direct supervision of Outpatient Behavioral Health Therapist Supervisors and Therapist teams, ensuring compliance with Medicaid, state licensing, and clinical requirements.
• Conduct monthly and as-needed one-on-one meetings and supervision with therapists.
• Ensure the quality and adherence of notes and documentation to compliance policies and standards.
• Guide therapists in client care, coordinating with Case Managers and treatment teams.
• Advocate for therapists and clients, offering support and intervening in crises.
• Provide direct clinical services within your professional scope as needed.
• Complete and/or review all client documentation accurately and timely according to organizational standards.

ADMINISTRATIVE

· Oversee service delivery, including pre-audit of billing charges and maintenance of client files.

· Coordinate services and oversee staff scheduling and resource allocation in collaboration with Regional Leadership and Operations.

· Assist in the implementation of the quality improvement program in conjunction with the CCO and QA Manager and COO, actively ensuring therapists receive comprehensive and ongoing training.

· Participate in the hiring process and staff interviews in collaboration with HR and Regional Leadership.

• Ensure supervision logs for respective supervisors/supervisees are completed.

• Oversee completion of annual performance evaluations for all therapists and therapist supervisors.
• Oversee the training of all therapists and therapist supervisors including new hires with 2 intakes and 2 individual sessions within the first 90 days of employment and 1 intake and 1 individual session thereafter.
• Responsible for oversight and management of therapist caseloads, failed activities, clinical performance, and other administrative duties, either by direct supervision and management of therapist supervisors or direct supervision and management of therapists.

• Meet with community partners: i.e. schools, courts, etc.

OTHER

· Maintain an organized practice and adhere to scheduled work hours.

· Ensure strict compliance with HIPAA guidelines and confidentiality agreements.

· Attend required continuing education for licensure maintenance.

• Work professionally and collaboratively with Path Behavioral Healthcare employees, adhering to all organizational policies.
• Respect cultural diversity, religious, and personal values of clients and their families in line with Path's mission.

· Maintain a positive professional demeanor, exemplifying Path's mission and vision.

QUALIFICATIONS:

Education: Master of Social Work or Clinical Counseling from an accredited university.

Licensure: LISW-S and LPCC-S

Experience: Minimum of 2 years operations/management experience Thorough knowledge of billing and coding guidelines

Physical Effort: This position requires the ability to work under stressful conditions and to work irregular hours. Requires sitting for extended periods of time, viewing computer monitors, and keyboarding.

Communication Skills: must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.

Interpersonal Skills: The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare.

Essential Technical/Motor Skills: Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.

Background: The candidate must pass all federal and state background checks, and their educational and work history will be confirmed in compliance with company policies.