Online Chat Support

ADF Medical Services Inc.
Westlake, OH

Online Chat Support ADF Medical Services Inc.

We're hiring a friendly and professional Online Chat Support agent to assist our patients and clients through our digital support platform. If you're a quick responder with great written skills and a passion for helping people — this role is for you.

Role: Online Chat Support Agent

Department: Customer Support & Patient Services

Location: Fully Remote

Type: Full-Time / Part-Time

Requirements

Respond to patient and client inquiries in real time via our online chat platform

Provide accurate information on medical services, appointments, billing, and general support

Handle multiple chat conversations simultaneously with professionalism and accuracy

Log and document all chat interactions in our support and CRM systems

Escalate unresolved or complex issues to the appropriate team or department

Deliver a warm, helpful, and professional experience in every interaction

Adhere strictly to HIPAA guidelines and patient confidentiality policies

Benefits

Competitive pay

Health, dental & vision benefits (full-time employees)

Paid time off & paid holidays

Flexible shift options including evenings and weekends

Career growth and advancement opportunities within ADF Medical Services

Posted 2026-03-29

Recommended Jobs

Part Time Office Administrator

Huntington Learning Center Northgate
Dayton, OH

: Part-time (16.5 hours per week) Office Administrator This position is to support the Center Director with the daily operations of the center as well as managing teaching staff. We are looking for…

View Details
Posted 2026-03-30

Warehouse Associate

DeBra-Kuempel Inc.
Cincinnati, OH

About Us: We are a mechanical, electrical, and plumbing (MEP); building automation; and industrial piping contractor. Our team offers a variety of MEP and process piping services, including design-bu…

View Details
Posted 2026-03-23

VP, Growth - Property Management (Remote) (Cleveland)

Jobot
Cleveland, OH

Established Real Estate Development, Construction, and Property Management Firm Seeks VP for Property Management Division, Remote Position, High Earning Potential This Jobot Job is hosted by: Ross…

View Details
Posted 2026-03-27

Litigation Attorney

Greenfield Staffing Solutions
Columbus, OH

Our client handles auto accidents, premise liability, medical malpractice, wrongful death cases, nursing home abuse and home and business property damage throughout the United States.  The firm has…

View Details
Posted 2026-03-19

Site Service Engineer

Winbro Group Technologies
Springfield, OH

We are Winbro, a global leader in high precision electro discharge machining (EDM), laser micromachining and custom solutions. JOIN US and we can offer you an opportunity to work in a high-tech, spec…

View Details
Posted 2025-11-28

Mental Health Therapist

The Black Mental Health Corporation
Cleveland, OH

Job Description Job Description Benefits: Competitive salary Dental insurance Flexible schedule Health insurance Vision insurance Our Mission: The Black Mental Health Corpora…

View Details
Posted 2026-03-23

Grinder (Entry Level)

PPS-HPS
Bedford, OH

Production Team Member – Night Shift | Plastics/Warehouse | Shift Differential Join our growing team on night shift and earn a shift differential ! Sort, weigh, and box sheets Load materia…

View Details
Posted 2026-02-11

Manager of Client Relations (Nuclear Industry) (Akron)

Jobot
Akron, OH

Commercial Construction PM/Estimator Opportunity with Award Winning Contractor! This Jobot Job is hosted by: David DeCristofaro Are you a fit? Easy Apply now by clicking the Apply button and sen…

View Details
Posted 2026-03-27

Line Cook

LongHorn Steakhouse
Boardman, OH

WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opport…

View Details
Posted 2026-01-22

Radiologic Technologist and/or CT Technologist

JTDMH
Saint Marys, OH

Job Description Job Description Hours of Job ~ Part Time - 2nd/3rd Shift Duties and Key Responsibilities Responsible for performing radiographic and CT procedures producing high-quality…

View Details
Posted 2026-03-23