Assistant director

Job Title

Assistant Director

Department

Student Financial Assistance Scholarship

Worker Type

Regular

Pay Type

Salary

Position Salary Minimum

$45,000

Position Salary Maximum

$60,000

Salary will be commensurate with the level of the position, education, and experience.

Scheduled Weekly Hours

40

Benefit Eligible

Yes

Screening Date

2025-11-18

Job Description Summary

The Assistant Director provides strategic leadership, operational oversight, and data-informed guidance for university scholarship programs, ensuring compliance, effective fund utilization, and support of enrollment and student success goals.

Job Description

Scholarship Administration and Oversight

• Oversees the coordination and awarding of nearly $5,000,000 in departmental scholarships annually, ensuring compliance with over 2,370 donor agreements and university policy.

• Serves as a liaison to over 80 university departments and 20 external organizations, providing expert guidance and exceptional customer service.

• Analyzes scholarship data, identifies underutilized funds, and implements solutions such as additional training, criteria updates, or reporting needs to ensure donor and institutional resources are fully and effectively used.

• Directs concierge-level, divisional yield, grant-funded, and recruitment-based scholarship initiatives to advance enrollment and retention goals, ensuring meticulous documentation and full compliance with institutional and donor requirements.

• Leads calculation and coordination of Match the Promise (MTP) and related replacement processes, optimizing over $2,000,000 in institutional funds through donor resources.

• Provides strategic guidance and recommendations to university leadership on scholarship policies, fund utilization, and process improvements.

Training, Communication, and Campus Engagement

• Builds and sustains strong partnerships with departments and external partners by providing responsive, data-informed support that promotes fiscal accountability, improves workflow efficiency, and upholds compliance with university and donor standards, while contributing to long-term process innovation and system enhancements.

• Develops and delivers annual and ad hoc training for departments and campus partners, including presentations, videos, and documentation, while maintaining communication strategies such as newsletters, fiscal year timelines, and policy/process updates to promote clarity, consistency, and compliance across the university.

• Leads cross-functional initiatives to optimize scholarship operations, partnering with Advancement, leadership, and departments to address challenging awards and support alignment with institutional priorities.

Policy, Process, and Operational Leadership

• Develops and maintains departmental policies and procedures related to scholarship administration, emphasizing accuracy, accountability, and continuous improvement.

• Contributes to ongoing process innovation, system improvements, and strategic planning within the Office of Student Financial Assistance.

• Supports enrollment, retention, and student success objectives by ensuring effective scholarship distribution and utilization of donor and institutional resources.

• Provides operational support and serves as backup for Slate email communications, expenditure plan processing, and other critical functions to ensure continuity of service.

• Performs other related duties as assigned.

Minimum Qualifications:

• Associate’s Degree and one year of related experience, or two years of experience in operations, technology, or a business environment.

• Exceptional attention to detail and organizational skills to manage large volumes of funds, awards, and reporting.

Preferred Qualifications:

A Master's Degree or Bachelor’s Degree and one year of experience;

• Experience in financial aid administration.

• Proficiency in project management, data analysis, and process improvement.

• Experience in higher education.

Key Competencies and Attributes:

• Strong organizational skills and ability to manage complex processes and priorities effectively.

• Analytical and data-driven, with expertise in scholarship data analysis, auditing, and reporting to support strategic decision-making.

• Excellent communication, collaboration, and customer service skills, building effective relationships with departments, divisions, and external partners.

• Self-motivated, proactive, and able to work independently or as part of a team.

Additional Position Information (if applicable)

Required Application Documents

resume and cover letter

Special Instructions (if applicable)

none

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to

[email protected]

or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement

Miami University

is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University’s mission and core values, please visit the

Mission and Core Values

webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to

[email protected]

or 513-529-3560.

Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: , which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our

Labor Law Posters

webpage to access all relevant and applicable labor law information.