Employee Relations Specialist

Job Description

Job Description

Role Accountabilities

• Concern Management & Escalation : Handle direct action and complex People Relations concerns, ensuring timely concern resolution in line with SLA guidelines, maintaining accurate records and updates throughout.
• Policy: Contribute to the development and review of people relations policies, ensuring they remain fit for purpose and aligned with local legislative changes and business needs. Support the implementation and regular review of people relations policies, providing insights into local requirements and ensuring practical application across the business.
• Policy Guidance: Provide advice on local labour laws, policies, and procedures.
• Collaboration & Knowledge Sharing: Act as a buddy for the Specialist Team (if applicable) and contribute to best practice sharing.
• Continuous Improvement: Use RPR data metrics to identify trends and opportunities for improvement and engagement. Suggest solutions to problems. Support knowledge creation and maintenance
• Compliance & Risk Management: Ensure People Relations support aligns with local legislation and bp policies. Identify potential People Relations risks, and share with RPR leaders. Where possible, provide recommendations for mitigation.
• Labour Rights & Modern Slavery: Complete LRMS actions in line with the set targets, ensuring that the market is compliant.
• Psychological Safety: Ensure psychological safety is upheld through all concerns handling and employee interactions. Maintain a respectful and non-judgmental approach in all interactions, and provide guidance to employees and leaders on wellbeing-related concerns and refer employees to appropriate support (EAP or other).

Essential Experience and Job Requirements

• 2+ years experience handling People Relations matters, including grievances, disciplinary actions, and concerns resolution.
• Strong understanding of local labour laws and policies.

With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit

Company Description

With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit