Parts and Service Sales Manager

Job Title: PSSR Manager Location: Dublin, Ohio or New Albany, Ohio or Heath, Ohio Job Type: Full-Time | Exempt Travel Required: 60%+ Effective: February 1, 2024 Join Our Team as a PSSR Manager Drive Growth, Build Teams, and Help Our Customers Win At Southeastern Equipment, we believe in hustle, heart, and helping our customers succeed. We're seeking a PSSR (Product Support Sales Representative) Manager who brings passion for leadership, strategy, and service to lead our PSSR team across our territories. If you're someone who thrives in a dynamic environment, loves growing a business through high-performing teams, and takes pride in delivering an exceptional customer experiencethis could be the opportunity for you. What You'll Do As a PSSR Manager, you'll guide and inspire a team of Product Support Sales Representatives to meet sales targets, strengthen customer relationships, and represent Southeastern's full suite of aftermarket solutions. You'll: Lead and manage a high-performing team of PSSRs across multiple branches. Develop and implement sales strategies for parts, service, and equipment support. Collaborate with marketing to create promotions and sales tools. Drive performance through coaching, accountability, and regular performance reviews. Analyze market trends and customer feedback to uncover growth opportunities. Manage department budgets and pricing strategies to maximize profitability. Travel extensively (60%+) to support your team and connect with customers. Key Metrics You'll Own Monthly Sales Revenue Weekly Inspections Quoted Opportunity Dollars PSSR Call Activity 90%+ On-Time Performance Reviews Who You Are You're a leader who knows how to motivate and grow a team, with a strong background in sales and operations. You enjoy building customer trust and aren't afraid to roll up your sleeves to solve problems. You bring: 5+ years' experience in sales or operational management (multi-territory experience preferred) High School Diploma or GED required; BA/BS degree preferred Experience in the heavy equipment or dealership industry (strongly preferred) Demonstrated ability to lead, develop, and retain high-performing teams Customer-first mindset and passion for delivering value Tech-savvy: Salesforce, Excel, and other CRM or reporting platforms You'll Thrive Here If You Value... Our Mission: Helping our customers win Our Vision: Being the leading solutions provider in the construction and related industries Our Values: Hustle. Thoughtfulness. Passion. Customer Focus. Work Environment & Physical Demands Frequent sitting, use of hands, and speaking/listening Occasional standing and walking Ability to lift/move up to 25 pounds Travel is a key component of this role (60%+ required) Why Southeastern Equipment? A strong culture rooted in respect, teamwork, and customer obsession Opportunity to make a measurable impact across the business Room for career growth in a values-driven organization Competitive compensation and benefits package We're Committed to Diversity & Inclusion Southeastern Equipment is proud to be an Equal Opportunity/Affirmative Action Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. Ready to Lead the Way? If you're ready to lead a team that drives real results and makes a difference for customers every day, apply now and join us in helping our customers win.