Customer Service Associate

Daprile Insurance Group - Warren
Warren, OH

Full-Time/Part-Time About the Role: We are seeking an enthusiastic and detail-oriented Customer Service Associate to join our team. In this role, you will be the face of our company, providing exceptional support and assistance to our customers. Your ability to communicate effectively and solve problems will play a critical role in ensuring customer satisfaction and loyalty. Key Responsibilities: * Respond promptly to customer inquiries via phone and email. * Provide accurate information about products, services, and policies. * Resolve customer complaints and escalate issues as necessary to ensure resolution. * Process orders, returns, and exchanges efficiently. * Maintain up-to-date customer records in our database. * Collaborate with team members to improve overall customer experience. * Identify opportunities for upselling or cross-selling relevant products and services. Qualifications: * High school diploma or equivalent; additional education is a plus. * Proven experience in customer service or a related field. * Excellent verbal and written communication skills. * Strong problem-solving and organizational abilities. * Proficiency in Microsoft Office Suite, Outlook and basic computer skills. * Ability to remain calm and professional in challenging situations. * Team-oriented mindset with a commitment to continuous improvement. Why Join Us: * Competitive compensation and benefits package. * Opportunities for career growth and development. * Positive and inclusive workplace culture.

Posted 2025-08-28

Recommended Jobs

Intervention Specialist - Special Education

AB Staffing Solutions
Cleveland, OH

We are seeking a compassionate and dedicated Intervention Specialist - Special Education - in Euclid, OH. The ideal candidate will support individuals with behavioral challenges by creating and impl…

View Details
Posted 2025-11-24

Class A - OTR CDL Team Driver

DSL Express
Springfield, OH

DSL Express is now hiring OTR CDL Class A Team Drivers! Company drivers with 2+ yrs of experience and a decent MVR/PSP score. Position available ASAP. Gross Earnings between $117,600 to $145,600 p…

View Details
Posted 2025-10-06

Dry Van Truck Driver - CDL A

Lion Freight Systems Inc
Cincinnati, OH

Dry Van Trailer: $0.60 CPM - $1,600-$2,100 weekly. ~ Both empty and loaded miles paid – 3,000–4,000 miles weekly! ~ Pay period: Monday-Monday → all money earned paid out Friday! ~1099 position …

View Details
Posted 2025-11-06

Member Service Representative

Dynamics ATS
Patriot, OH

Member Services Representative   JOB-10045443   Anticipated Start Date December 8, 2025   Location Sugar Land, TX   Type of Employment Contract Hire   Employer Info Our …

View Details
Posted 2025-11-26

Clinical Psychologist South/Southwest Indianapolis

GuideStar Eldercare
Cleveland, OH

Part time or Full time available! Your new company GuideStar Eldercare’s mission is to enhance the quality of life for our shared patients by easing their suffering while actively promoting thei…

View Details
Posted 2025-11-27

Accounts Payable Specialist

Graceworks Enhanced Living
Centerville, OH

Graceworks Enhanced Living offers residential and day programming to adults with intellectual and developmental disabilities in four Ohio counties. We believe people thrive when they can live with com…

View Details
Posted 2025-11-25

Data Governance, Risk, and Compliance Officer

EY
Grandview Heights, OH

Location: New York, Palo Alto, Sacramento, San Diego, San Francisco, San Jose, Irvine, Los Angeles, Denver, Stamford, Hartford, Orlando, Miami, Jacksonville, Tallahassee, Tampa, Atlanta, Indianapolis…

View Details
Posted 2025-11-24

Physical Therapist (PT) - Skilled Nursing Facility - Georgetown, OH

Relient Health
Georgetown, OH

Physical Therapist (PT) – Skilled Nursing Facility (SNF) – Georgetown, OH We are currently seeking a full-time Physical Therapist (PT) for a Skilled Nursing Facility (SNF) in Georgetown, OH. This …

View Details
Posted 2025-11-24

Med Surg Registered Nurse (RN) with $7140 Bonus

ATC - Northwest
Columbus, OH

Med Surg Registered Nurse (RN)- Travel Position Location: Columbus, OH Job Type: Travel Contract Duration: 13 weeks Shift: 3x12s Nights Pay: $1906.20/week Completion Bonus: Up to $7140 total. (Yo…

View Details
Posted 2025-09-30

Project Manager for Strategic Enrollment

University of Wisconsin Stout
Madison, OH

Current Employees: If you are currently employed at any of the Universities of Wisconsin log in to Workday to apply through the internal application process. Position Title: Project Manager f…

View Details
Posted 2025-11-24