Multicultural Banking Manager
- Assist Director in executing the strategic plan for financial education and multicultural banking across all regions
- Help develop overarching playbook to serve as internal consultants, to help ensure region- specific playbooks are adopted
- Assist Director to ensure OKR’s are met
- Assist Director in formalized operation needs and innovation within the department such as policy impact, reporting routines, digital solutions, among others
- Within the ecosystem approach-develop a framework to identify intersections between Multicultural Banking & Financial Education and each category within our proprietary ecosystem
- Within the business-to-business approach, assist director in collaborating with commercial banking and regional banking to augment their strategic plans
- Within the Powering Communities model-Influence adoption and use cases among regional teams and business segments
- Collaborate and coordinate with data and intelligence teams to enable OCR reporting as it relates to multicultural data
- Coordinate with Market Insights and Trend Lead on the team to bring applicable information into the strategic plan and pivot as needed
- Coordinate with Market Lead assigned to the Illinois market to ensure strategic alignment and pillar adherence
- Coordinate with Market Lead assigned to the Michigan market to ensure strategic alignment and pillar adherence
- Assist Director in executing strategic plans per specialty lending teams including prioritizing specialty lending teams and commercial banking
- Assist Director in coordinating communication plans, and operating plans with teams including, but not limited to, internal communications, salesforce, public affairs, government banking
- Perform other duties as assigned.
- Bachelor’s Degree
- Minimum 8 to 12 years of experience working in a banking or financial services firm
- Minimum 8 years of experience in managing medium-to-large projects and/or large project teams
- Excellent listening skills with a natural inclination to focus on meeting the needs of our internal clients
- Strong presentation and interpersonal skills
- A digital and data-driven mentality to develop and carry out a strategic business plan
- A keen sense of adopting technologies and processes that improve efficiency and lead to an enhanced people-first, customer-centered experience
- A growth mindset with a business-owner mentality
- MBA preferred
- Entrepreneur mindset
- Excellent written and communications skills at all levels.
- A unique blend of sales and analytical skills preferred
- Thorough knowledge of lending and deposits
- Knowledge of the drivers of revenue, cost and profitability for the assigned product(s).
- Experience understanding customer lifecycles within financial drivers
- Understanding of leading practices in reporting mechanisms
- Strategic – create plans to deliver short-term and long-term cross selling and organic growth
- Effective Communicator – effectively story tell and share ideas and plans with stakeholders
- Entrepreneurial – understand the big picture and also dig into the details. Measure risk and reward and choose paths that make the biggest impact
- Proactive problem-solver - can test boundaries and propose creative new solutions.
- Creative thinker – develop innovative ideas to differentiate Huntington
- Board Service-Experience serving on a non profit, social service, civic, political or economic development board
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