Medical Billing Follow Up Specialist

Riverhills Neuroscience
Cincinnati, OH

Job Description

Job Description

About Us:

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, and treatment for those facing nervous system diseases and injuries.

Position: Medical Billing Follow Up Specialist

Location: Norwood Office

Schedule: Monday-Friday, Hybrid, 2 days in office/3 days remote after full in office training

Pay Range: $18-22 per hour

Key Benefits for Full-Time Employees:

  • Competitive pay based on experience
  • 401k with Profit Sharing and 4% Company Match
  • Comprehensive Medical, Dental, and Vision insurance
  • Long-Term and Short-Term Disability Insurance
  • Company Paid Life Insurance
  • Paid Holidays
  • Over three weeks of Paid Time Off
  • Continuing Education Reimbursement
  • Uniform Allowance
  • Free Parking

Responsibilities:

As a Medical Billing Follow Up Specialist at Riverhills Neuroscience, you will play a vital role in ensuring the efficiency and accuracy of our billing processes. Your responsibilities include:

  • Timely follow-up on submitted claims and patient billing, identify errors and resolution of denials.
  • Post/correct/adjust payments received from patients and insurance companies in alignment with best practices for claim resolution.
  • Process claims to/from insurance companies and/or assistance funds.
  • Research and respond to co-worker's inquiries regarding billing issues and problems.
  • Monitor unpaid claims and initiate tracers.
  • Perform collection activities including following up on outstanding accounts and unpaid balances via mail and telephone.
  • Thoroughly review and understand Explanation of Benefits (EOBs).
  • Update patient demographic and insurance information in the billing system.
  • Participates in continuing educational activities relative to assigned duties and responsibilities.
  • All other duties as assigned by manager.

Background and Experience:

  • Minimum of 3- 5 years of medical billing experience in a health care organization is required.
  • Experience with Electronic Medical Record (EMR) and practice management system is required.
  • Strong understanding of major insurance carriers including, HMOs, PPOs and government payers, Fluent in Medical Terminology
  • Recent experience working accounts including billing, collections, denials and appeals.
  • Ability to deal with patients and staff with tact and diplomacy, capacity to deal with severely ill patients.
  • Ability to calmly handle multiple tasks at once.
  • Good interpersonal skills.

If you're eager to contribute to a world-class healthcare team, apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.

Equal Opportunity/Drug-Free Workplace:

Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.

#IND2

Job Posted by ApplicantPro
Posted 2025-08-30

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