Loan Processor

Western Alliance Bancorporation
Cleveland, OH

Job Title:

Loan Processor

Location:

Remote Ohio

What you'll do:

AmeriHome Mortgage is looking for a Loan Processor to join our Consumer Direct team. The ideal candidate will be a seasoned Loan Processor with recent experience in a retail lending environment. The position will be responsible for submitting the loan for initial loan decision and working directly with the customer to fulfill all necessary conditions for closing. This is an exciting opportunity to join a team that has looks for quality, over quantity.
  • Process residential mortgage loan files from initial application to funding, ensuring timely and accurate packaging of all loans originated by our loan officers
  • Review loan application and gather loan documents from the customer and third parties in support of the loan approval process, according to AUS findings, program parameters and investor guidelines
  • Responsible for ensuring that all loan documentation is complete, accurate, verified and complies with company and/or investor policies
  • Confirm that data entry in Encompass matches all loan documentation in the file
  • Successfully work with Loan Officers, Underwriters and Funders to ensure that loan files are submitted to underwriting within expected timelines and that loan conditions are met as required throughout each stage of the loan process
  • Build rapport with borrowers and provide on-going communication to the customer regarding loan status
  • Work closely with the Loan Officer to finalize loan structure and ensure accurate figures for the Closing Disclosure to be generated
  • Prepare file for loan closing and coordinate with all necessary parties involved
  • Ensure lock and closing dates are met

What you'll need:

  • High School Diploma or GED Equivalent
  • Minimum of 3 years of experience in Mortgage Processing with experience in Purchase and Jumbo
  • Strong working knowledge of Encompass
  • Knowledge of FNMA, FHLMC, FHA and VA guidelines.
  • Proficiency with DU and LP, FHA Connection and VA Portal
  • Adept at calculating income from salaried and self-employed borrowers
  • Knowledge of TRID and compliance
  • Excellent interpersonal, verbal and written communication skills
  • Strong customer service skills – ability to build rapport quickly
  • High level of accuracy and attention to detail
  • Excellent time management skills and ability to organize, prioritize and handle multiple tasks simultaneously

Benefits you’ll love:

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email

[email protected]

or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation

Posted 2026-02-08

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