Unit secretary - surgery department
Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.
Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Unit Secretary - The Jewish Hospital Job Summary Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit. Essential Functions- Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
- Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
- Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
- Performs other administrative or clerical duties and projects as assigned
- Other duties as assigned
- High School Degree or GED
- Prior healthcare clerical work (preferred, not required)
- EPIC Electronic Health Record (EHR) (preferred, not required)
- Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
- Engage with staff and patients in a professional manner
- Ability to be proactive in a rapidly changing environment
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
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