Assistant Director, Community Events

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Who We Are

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

Jobs Summary

The Assistant Director plays a key role in driving revenue goals through the development and execution of high-impact fundraising events that advance the organization’s mission through the Society’s Community Event campaigns: Walk MS, Hike MS, Climb to the Top . This position supports strategic planning, oversees event logistics supporting participant experience (i.e., incentives, signage, etc ) , and manages volunteer committees or volunteer activities to ensure exceptional donor and participant experiences. With a focus on innovation, relationship-building, and performance metrics, the Assistant Director helps drive growth and elevate the organization’s event fundraising portfolio.

Main Responsibilities

Campaign Leadership & Execution:

• Supports the strategic planning, and oversees execution, logistics , and optimization of assigned fundraising campaigns within the market.
• Ensure campaigns are executed with excellence, innovation, mission-focused, and alignment to organization standards.

Revenue Accountabilit y

• Serve as a revenue driver for events within portfolio, owning performance from inception through to completion.
• Monitor financial performance and proactively adjust strategies to ensure individual portfolio goal attainment.

Strategic Adaptation & Alignment

• Translate national campaign strategies into actionable local plans tailored to market dynamics.
• Ensure local execution aligns with broader regional priorities and contributes to shared growth objectives .

Donor & Volunteer Engagement

• Cultivate, solicit , and steward mid - level fundraising teams, sponsors, and key volunteer leaders.
• Build and maintain strong relationships to drive engagement, retention, and long-term support.

Performance Management & Data Analysis

• Analyzes data trends and creates donor profiles to assist with donor development, stewardship, direct communications and fundraising strategy.
• Leverages Customer Relationship Management (CRM) system to maintain research data and donor records, execute mailing or e-mail campaigns, and create reports.

Cross-Functional Collaboration

• Support the Assistant Vice President and Regional Vice President with reports on campaign progress, identification of growth opportunities, and opportunities to drive continuous improvement.
• Collaborate with internal teams to ensure seamless integration of campaign efforts across departments.
• Maintains confidentiality and complies with data privacy regulations and policies.

What We're Looking For

• 3 + years of experience in fundraising, donor relations, or development support within a nonprofit or similar environment.
• Strong written and verbal communication skills, with the ability to craft compelling donor communications and reports.
• Proficiency in donor database systems (e. g., Raiser’s Edge, Salesforce) and Microsoft Office Suite; experience with fundraising platforms is a plus.
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines.
• Demonstrated ability to build and maintain relationships with donors, volunteers, and internal stakeholders.
• Knowledge of fundraising best practices, donor stewardship strategies, and event coordination.
• Ability to work independently and collaboratively in a fast-paced, mission-driven environment.

Location Requirement:

This is a field-based role based in Northern Ohio, requiring regular travel for events, training, regional meetings, and organizational gatherings. While the role offers flexibility in work location, to be considered a candidate must reside within the market the position supports (or have plans to relocate) to ensure strong local engagement and accessibility . The position requires regular, in-person attendance at meetings, constituent interactions, and events as well as travel as required and necessary up to approximately 50% of the work time. During the remaining time, work is primarily conducted remotely from either a home office or a National MS Society workspace (Society workspace not provided in all geographies).

Preferred location(s): Cleveland, OH; Independence, OH

Compensation | Benefits:

The estimated hiring compensation range for this role is $60,000-$65,000. Final offers will be based on the candidate's geographic location, consider career experience and may vary from this range due to these and other factors.

You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people!

We’re committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths — whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey.

This position is classified as Partner - Professional.

The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.

Application Instructions

We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!

Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page ( .

If you have questions about this posting, please contact [email protected]