Team Member

Job Description

Job Description

Team Member – Steak ’n Shake

More Than a Job – Be Part of the Steak ’n Shake Legacy

At Steak ’n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it’s about delivering genuine hospitality, bringing energy to every shift, and being part of a team that’s shaping the future of quick-service dining. We’ve been perfecting our craft since 1934, and today we’re blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.

When you join Steak ’n Shake, you join a team where every guest matters, every meal matters, and every team member matters .

Why You’ll Love Working Here

• A fun, high-energy environment where your work makes a real difference
• Flexible scheduling options
• Learn first-hand from experienced Leaders
• Career growth and development opportunities
• We are a Maximum Wage Employer —we hire the best and pay the best

• Flexible Scheduling
• Employee Meals
• Paid Training

What You’ll Do

Hospitality is at the core of every role in our restaurant. We are an open kitchen and everyone plays a part in the guest experience. Various individual stations around the restaurant include the Hospitality Host (Dining Room), Drive Thru, Dressing Table (sandwiches), and Fountain (milkshakes). All stations have individual responsibilities and job duties, but team members are expected to meet the hospitality expectations below when working any of the stations.

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmth
• Build real connections with guests to make them feel valued
• Represent and uphold the vision and values of Steak ’n Shake
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with your team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow all brand standards for food safety, cleanliness, and dress code
• Stand and work on your feet for several hours at a time

What We’re Looking For

• Consistency and reliability—you show up ready to work every shift
• Positive, cheerful attitude
• Passion for serving and helping others
• Strong customer service skills
• Team-oriented mindset with great interpersonal skills
• Detail-oriented and able to multitask
• Works well independently and in a fast-paced team setting
• Flexible schedule availability
• Ability to lift and carry up to 50 lbs regularly
• Ability to stand for extended periods

If you’re ready to bring great food, great service, and great energy to every shift, apply today and see why Steak ’n Shake continues to set the standard in premium burgers and shakes.