Benefits Manager
- Assist in the day-to-day administration of employee benefits programs including health, dental, vision, life insurance, disability, retirement plans, and wellness initiatives.
- Process benefit enrollments, changes, and terminations in HRIS and with vendors.
- Manage the tuition benefits process and payments and participate in the Tuition Benefits Task Force
- Employee Support
- Respond to employee inquiries regarding benefit plans, eligibility, coverage, and claims and support for life/qualifying events.
- Schedule and conduct benefits orientation sessions for new employees and coordinate annual open enrollment activities.
- Vendor Coordination
- Liaise with insurance carriers and third-party administrators to resolve issues and ensure smooth service delivery.
- Monitor and reconcile monthly benefit invoices and report discrepancies.
- Ensure compliance with federal, state, and local regulations (e.g., ERISA, ACA, HIPAA, COBRA, FMLA).
- Assist in the preparation and filing of required reports such as 5500s, ACA filings, and audits.
Education and Experience:
- Bachelor's degree with to 3-5 years of Human Resources' experience or related professional experience in Higher Education or a non-profit environment.
- Master's Degree preferred.
- HRIS experience is preferred.
- Strong knowledge and understanding of legal and statutory issues related to human resource operations, including but not limited to Compensation, PPACA, COBRA, HIPPA, FMLA, ADA, etc.
- Customer Service
- Effective professional and interpersonal, written, and verbal communication skills.
- simultaneously handle multiple priorities.
- Critical thinking and problem-solving.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Confidentiality and Ethical practices.
- Ability to adapt to the needs of the College and employees.
- Thorough knowledge of benefit and employment related laws and regulations. Proficiency with Microsoft Office 365 and HRIS Software.
The College of Wooster does not discriminate on the basis of race, color, sex/gender, gender identity, gender expression, medical condition, political affiliation, religion, creed, ethnicity, national origin (including ancestry), citizenship status, disability, age, marital status, family responsibilities, sexual orientation, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by institutional policy, or by state, local, or federal law. All offers of employment are subject to verification of the legal right to work in the United States as required by federal law. The College of Wooster is committed by policy and practice to diversity, equity and inclusion. For more information see our nondiscrimination policy . To apply, visit
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