Commercial Insurance Account Assistant

Job Summary

Join Our Team as a Commercial Insurance Assistant!

O’Neill Insurance, a culture-driven insurance agency in Wadsworth, Ohio, is is looking for a detail-driven, upbeat, and self-motivated professional to join our growing Commercial Lines team as a Commercial Insurance Assistant. In this role, you’ll partner closely with our Commercial Account Managers to help deliver a best-in-class client experience by providing exceptional administrative support and producing accurate, timely work.

No prior insurance experience is required—we’ll teach you what you need to know. We also offer a hybrid in-office/remote work schedule for added flexibility. This position offers a clear path for professional growth, including potential advancement into an Account Manager role.

Primary Job Responsibilities:

What You’ll Do

Prepare and organize insurance forms, documents, and other essential materials

Keep client records up-to-date and accurate using our Agency Management System

Serve as a key point of contact, communicating with clients and insurance carriers to provide information and resolve questions

Assist clients with billing inquiries, claims, and other service needs

Partner with Commercial Account Managers to support client retention and contribute to new business growth

Preferred Knowledge, Skills, & Abilities

What We’re Looking For

Strong work ethic and commitment to delivering high-quality work

Ability to quickly learn and adapt to new concepts, technology, and automation tools

Collaborative, team-first mindset

Exceptional attention to detail and accuracy

Clear and professional communication skills, both written and verbal

Continue building your skills with the support of our continuing education and training opportunities

Compensation and Benefits Package for Full-Time Employees:

Competitive Compensation

Medical, Dental, Vision, Life & Disability Insurance Plan – 100% paid for Employee

Paid Holiday, Vacation, and Sick Time

401(K) Plan with Employer Contribution

30 Hours Per Year to Volunteer for a Non-Profit Organization

Birthdays off

Parental Leave

Hands-on Training

Career Growth Opportunities

100% Paid Continuing Education and Professional Development

Mon-Fri Schedule