Fan Engagement Intern

Job Title: Fan Engagement Intern

Department: Match Production and Fan Engagement

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Reports to: Sr. Manager, Fan Engagement

Position Summary:

FC Cincinnati is seeking a highly motivated individual interested in enhancing the fan experience at FC Cincinnati. This role will support the departments’ goal of increasing the fan experience of every individual at each matchday and any other special event. This position will work an average of 25 hours a week including FCC home matches. This role is primarily based at TQL Stadium. There may be weekend, evening, and holiday hours required. This is a paid internship and college credit is available.

What You’ll Do:

• Assist in the planning and execution of various match day activations that take place at TQL Stadium and neighboring activation sights such as Washington Park
• Lead the set up and execution of fan experience areas at the stadium on match day
• Assist with the planning and execution of public FCC events that are outside of match day
• Creatively solve problems, maintain fan relationships and improve overall fan experience
• Work closely with internal and external partners to execute event vision
• Manage and organize all fan engagement storage spaces
• Interact with fans at matches and events, providing outstanding customer service and creating memorable experiences.
• Ideation of new fan experience opportunities and touchpoints for FCC and its
• Lead FC Cincinnati’s Acknowledgement Programs such as the Birthday Treat
• Other duties as assigned

What You’ll Bring:

• Excellent work ethic
• Strong attention to detail
• Customer service oriented
• Passionate about creating memorable experiences
• Passionate about promoting FC Cincinnati
• Ability to be a team player and enjoy working in a team environment
• Ability to interact and communicate with many different types of people and groups
• Energetic personality and excellent interpersonal skills

What You’ll Need:

• Experience in event management, customer service
• Ability to solve problems in a time sensitive manner
• Flexible schedule during season with availability weekdays, weekend and/or holidays
• Self-starter that can be given a task and will take ownership for the successful execution on it
• Ability to think critically and outside the box
• Enrolled in a Bachelor's degree program
• Ability to work 2026 home matches and special events is required
• Ability to work evenings and weekends as required by the FCC game schedule and special events
• Must be fully vaccinated for COVID-19 and provide verification of vaccination prior to start date

Why You’ll Love FCC:

• FCC welcome gifts
• Resume and profile reviews
• Tour of TQL Stadium and MHTC
• Community volunteer opportunities
• Discount off team store merchandise
• Job shadow opportunities
• Paid hourly and/or college credit opportunities

About FCC

Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community . FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture. The club’s DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal’s Best Places to Work in Sports 2023, named to the Honor List as one of “75 Great Sports Companies to Call Home.”; on the Business Courier’s Fast 55 as one of Greater Cincinnati’s fastest growing private companies; and named to The Enquirer’s Top Workplaces 2024.

Learn More!

TQL Stadium: learn more

Mercy Health Training Center: learn more

MLS NextPro: learn more

FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.