Digital Lead Specialist

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Digital Lead Specialist

The Digital Lead Specialist will be responsible for the US leads queue which includes owning the leads, seeing the leads from start to finish, maintaining the lead dashboard and achieving our one business day turnaround time. This role will have daily communication with customers, Technical Account Managers and Principal Managers. The Digital Lead Specialist will generate reports within Sales Force for our Principal Managers and our suppliers that track the metrics of our leads and may be asked to present their findings in meetings. This role will also manage open cases coming from our web form and B2B.

Targeted Skills & Capabilities

• 3 years of prior relevant experience in sales, business development, and marketing, preferably in a large, matrixed organization
• 4-year college degree, preferably in business, marketing, communications, English, or a related field
• Superior organizational skills and attention to detail
• Comfortable managing multiple projects & deadlines
• Excellent analytical, written and oral communication skills

- Strong skills in Microsoft suite - Word, Power Point, and Excel (required) - and Salesforce (preferred)

• Comfortable engaging with all levels of an organization
• Strong track record in lead generation and achieving business growth
• Strong knowledge and understanding of the North American market
• Extremely ambitious with the drive and commitment to succeed
• Highly energetic, self-starter with a hands-on attitude
• Decision-making, problem resolution, and creative thinking skills
• Entrepreneurial business focus with strong business acumen
• Excellent written and verbal communication skills
• Strong time management skills and the ability to prioritize work
• Highly organized with sharp attention to detail
• Naturally shows initiative and is solution focused
• Quick learner and adapts to change with ease
• Well-presented and articulate

The position is responsible for:

• Maintains and owns Lead Dashboard
• Generates reports within Sales Force for Principal Manager's reporting, Sales reporting, and Supplier leads
• Communicates daily with Technical Account Managers, Principal Managers and Customers
• Tracks marketing leads from tradeshows, campaigns, etc.
• Interfaces with internal resources to identify and request research to help educate client service teams on targets to focus relationship building activities
• Supports growth strategy development as well as supporting the entire sales lead cycle
• Assists with reporting, target list management/updates, and web-based tool management
• Assists with/leads the creation of Principal-facing meetings, reviews, and documents
• Liaises with growth regional and local leaders and Growth team on new opportunities
• Coordinates and contributes to growth team projects to promote a growth culture
• Collaborates with Sales and Principal Managers in responding to customer lead requests
• Assists with tracking market and industry developments to support regular target team meetings
• Supports practice metrics, including CRM system utilization and reporting

Competencies:

• Communication Proficiency
• Organizational Skills
• Time Management
• Technical Capacity
• Customer/Client Focus
• Adaptability

Required Experience:

• Three years of experience in a similar role within a face-paced organization

Preferred Education:

• Bachelor's Degree in Technical, Business Admin, Marketing, Science or other related degree

Primary Job Location:

Westlake, OH

Travel:

Able and willing to travel up to 10%

Other Duties:

Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IMCD Offers

If you want to make a real difference and work for a growing and expertise-driven company, then we'd love to hear from you. We're looking for people who are experts in their field, be it technical, commercial or managerial. By joining IMCD, you'll be part of an entrepreneurial, fast growing group of ambitious and like-minded professionals, where you'll have the freedom to make your own mark. We're rooted in chemistry and speciality ingredients - yet operate like a professional services firm. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is located in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index.