Information technician - operations

Location:

Remote - Ohio

Department:

HIM Operations

Hours:

40

Shift:

Days (United States of America)

Job Summary:

The HIM ROI Technician processes all requests for release of information while complying with Federal/State laws and regulations. The Protected Health Information (PHI) may be sent to health care facilities, physicians, attorneys, third party payers, insurance companies, law enforcement, patients, and their authorized representatives.

You will provide tier 2 support of myChart issues reported by patients and perform technical support duties including resetting passwords, establishing accounts, and communicating status requests.

Position is remote eligible after training and maintaining productivity standards - must be within 100 miles of Toledo.

The above summary is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive.

REQUIREMENTS

• Associate degree in Health Information Management or related field or currently enrolled in a CAHIIM (Commission on Accreditation for Health Informatics and Information

• Management) approved Program or equivalent combination of education, training, and experience

• 2 years' experience in health information management, physician office, clinical or hospital business office, comparable experience, or applicable college education

• Public Notary Certification or Eligible to become a Notary Public within 90 days of hire if onsite

PREFERRED REQUIREMENTS

• Degree in CAHIIM (Commission on Accreditation for Health Informatics and Information Management) approved program

• Knowledge of medical record practice, health information applications with emphasis on medico legal aspects, HIPAA, and other federal, state, and laws and regulations

• AHIMA Certifications of RHIT, RHIA or CHPS

ADDITIONAL REQUIREMENTS

• Access to a reliable and secure high-speed internet connection, with access to a home router and modem. A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection if remote

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace