Assistant General Manager
What We’re Looking For The ideal Assistant General Manager is a polished operations leader who thrives on balancing high standards with genuine support for their team. You lead by example—serving as the gold standard for client interactions, product expertise, and operational consistency. As a people developer, you enjoy mentoring and empowering others, turning every coaching conversation into an opportunity for growth.
You are a systems thinker who thrives on creating smooth workflows, ensuring the team understands not just the 'what' but the 'why.' And as a relationship builder, you treat membership retention as cultivating long-term trust, remembering client preferences and addressing concerns before they arise.
This role is about elevating team performance while ensuring the studio delivers an exceptional client experience every day. About Restore Hyper Wellness
Restore Hyper Wellness is the award-winning creator of Hyper Wellness®—a revolutionary new category in health. With more than 200 studios across 40 states, we deliver innovative, science-backed therapies that empower clients to look and feel their best. By joining Restore, you become part of a movement dedicated to helping people expand their potential and do more of what they love. Role Overview
As an Assistant General Manager, you’ll support the General Manager in driving overall studio success. You’ll take ownership of training, operations, and client experience while motivating the team to achieve excellence. This role balances leadership, sales and hands-on operations, creating a culture that consistently delivers five-star service. Key Responsibilities Client Experience
- Deliver consistent, high-quality client service by modeling Restore’s hospitality standards.
- Support membership engagement, retention, and issue resolution to ensure positive client outcomes.
- Proactively de-escalate and resolve client concerns.
- Demonstrate in-depth knowledge of therapies, pricing, and compliance to coach staff on product expertise.
- Guide team members in sales strategies, membership promotion, and hospitality practices.
- Assist in KPI achievement by supporting studio sales, marketing, and operational initiatives.
- Partner with GM to set daily, weekly, and monthly goals for the team.
- Coach staff through feedback and recognition, ensuring accountability and growth.
- Ensure the studio is consistently clean, safe, and welcoming.
- Uphold brand standards across all aspects of facility presentation.
- Lead by example to foster a professional and client-first culture.
- Education: High School Diploma or equivalent (required).
- Experience: 1+ year of management or supportive leadership experience (required).
- Experience: 4+ years of customer-facing experience (preferred).
- Proven success in sales and team leadership.
- Exceptional communication skills (written and verbal).
- Ability to multi-task and manage both client and staff needs.
- Intermediate computer proficiency.
- Flexibility to work evenings, weekends, and holidays as needed.
- Paid Time Off (PTO): Available for Full-Time team members.
- Wellness Perks: Complimentary and discounted Restore services.
- Retirement: 401k plan
- Compensation: Bonus opportunities.
- Pioneering Wellness: Work for an industry leader shaping the future of wellness.
- Impactful Leadership: Support the GM in creating meaningful results for both clients and employees.
- Innovation & Collaboration: Operate in a dynamic environment that values teamwork and creativity.
- Employee Wellness: Enjoy complimentary access to Restore’s therapies.
- Career Growth: Step into leadership development opportunities within a rapidly expanding company.
Recommended Jobs
Technical Sales Representative
What You'll Do: Achieve sales and margin levels that meet or exceed annual goals for all AT equipment offerings Spend 80%-90% of time making sales calls in territory developing new buying accou…
Warehouse Receiving Specialist
We’re seeking a Receiving Specialist who will be responsible for unpacking, organizing and processing the items delivered to the Central Processing Center for the purpose of selling on EBTH.com. K…
Logistics Assistant
About Us One New Creation, LLC is a growing home remodeling company that relies on efficient coordination of materials, schedules, and job site logistics to deliver high-quality results. Position Over…
Registered Nurse (RN) - Renal / Medical-Surgical Unit - Cincinnati, OH
Registered Nurse (RN) - Renal / Medical-Surgical Unit Location: Cincinnati, OH 45219 Duration: 8 Weeks Contract (Temp-to-Perm) Shift: Night Shift (3x12s) Hours: 36 Hours/Week Sched…
Assistant Catering Director
Description Our Assistant Catering Director knows our menu thoroughly and provides detailed attention to ensure our great food is delivered timely and accurately. We’re committed to getting to kno…
Production Laborer
Are you ready to trade the "boring warehouse" for a real manufacturing career? We don’t just move boxes—we build the future of the transportation, construction, and military industries. Our Washington…
Class A Company Driver Job
Class A Company Driver Job Drive and operate trucks. Follow instructions; locate and read location and road maps. Pre-inspect truck. Pick up goods and materials, verify loads for accuracy, and de…
Physical Therapist / PT / PRN
Physical Therapist / PT Broad River Rehab is seeking a Physical Therapist to join our Fairfield, OH (45231) Skilled Nursing Facility. PRN "as needed" at Veranda Gardens As a Physical Therapi…
Seasonal Worker- Mosquito Program
Portage County Combined General Health District JOB POSTING Seasonal Worker – Mosquito Program Division: Environmental Health Division Location: Ravenna, OH Position Type: Season…