Chief Operating Officer (COO)

Harbor is seeking a dynamic Chief Operating Officer (COO) to provide leadership, vision, and operational excellence across the organization. The COO will oversee Facilities, Human Resources, and IT while driving strategic initiatives in partnership with the CEO and Senior Leadership Team.

Position is full-time, 40 hours per week, and on-site.

Education/Experience/Other Requirements :

• Master’s degree in business, healthcare administration, behavioral health, or related field required.
• 5+ years senior management experience, preferably in behavioral health or nonprofit sector.
• Demonstrated experience in financial planning, analysis, human resources, information technology, and facilities oversight.
• Strong background in organizational development, personnel management, budget/resource development, and strategic planning.
• Understanding of behavioral health payment methodologies, value-based arrangements, and pay-for-performance models.
• Exceptional problem-solving, analytical, and communication skills.
• Must have valid driver’s license, acceptable driving record, and be deemed insurable through Harbor’s vehicle insurance carrier.
• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.

Essential Job Competencies/Primary Duties:

• Provide day-to-day leadership and management aligned with Harbor’s mission, values, and strategic goals.
• Oversee Facilities, Human Resources, and Information Technology operations, ensuring strong systems, compliance, and support for staff.
• Collaborate with the CEO, Board, and Executive Leadership Team to develop and execute strategic plans and initiatives.
• Ensure the effectiveness of operational processes, internal controls, and risk management strategies.
• Develop and implement operating and capital budgets; ensure sound fiscal management in collaboration with the CFO and CEO.
• Provide direction, leadership, and consultation for operational departments including Facilities, IT, and HR.
• Foster an organizational culture of accountability, innovation, and continuous improvement.
• Motivate, mentor, and develop leaders and staff across operational divisions.
• Monitor and report on organizational performance metrics to the CEO and Board as requested.
• Represent Harbor in community, state, and national forums, and with strategic partners.
• Ensure adherence to regulatory requirements and agency policies in all operational areas.
• Engage with external partners, vendors, and stakeholders to strengthen Harbor’s infrastructure and growth capacity.

About Harbor:

• A leading provider of mental health and substance use treatment for over 100 years
• 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
• Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!

Why Work for Harbor?

It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:

• Medical, dental, and vision coverage
• Retirement plan with company match
• Generous paid time off, sick time, and paid holidays
• Tuition and professional license reimbursement programs
• Clinical supervision hours offered
• Ability to make a difference in your community!

Qualifications

Education

Required

Masters + 5 years experience or better.

Licenses & Certifications

Required

CPI/NCI

CPR/First Aid

Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.