Housekeeping Manager

Job Description

Job Description

RDA Management Now Hiring - Housekeeping Manager

(3180 West Market St. Fairlawn, OH - Across from Summit Mall)

Seeking a candidate with preferred supervisory and hotel experience. Cleaning experience required and can say YES to these questions:

1. Do you ENJOY everything NEAT and TIDY and have a sense of fulfillment when things are clean?

2. Do you have an EYE FOR DETAIL?

3. Are you ORGANIZED, like a routine and can still MULTI-TASK?

4. Are you POSITIVE and professional when dealing with guests and employees? Do you genuinely have a heart to "serve" others? Are you kind and respectful when correcting employees?

5. Do you like working the DAY SHIFT ?

6. Are you willing to be HANDS-ON with cleaning, as needed?

7. Are you available on Saturdays or Sundays?

8. Can you WALK throughout your shift and enjoy staying BUSY?

9. Do you have reliable transportation and perfect ATTENDANCE?

10. Can you pass a Background check and have excellent references?

Hotel guests come back time and time again when they receive great customer service and a CLEAN hotel room! You can MAKE A DIFFERENCE! If you are interested in cleaning and inspecting the cleanliness for hotel guest rooms and helping employees clean when needed, you may be the right fit for our upscale hotel.

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company participation
• Paid Vacation Time and Sick Time
• Free Meal
• Free Parking

The Housekeeping Manager is responsible for overseeing all housekeeping operations while ensuring a clean, safe, and welcoming environment for guests and team members. In addition to managing the department, this position is a working manager role and is expected to actively participate in cleaning guest rooms and public areas as needed to support operational needs, staffing levels, and occupancy demands. The Housekeeping Manager leads, trains, and develops housekeeping staff while maintaining quality standards, productivity goals, and compliance with company policies and procedures.

• Manage daily housekeeping operations, including guest rooms, public areas, laundry, and storage areas.
• Clean guest rooms, public areas, and other assigned spaces as needed to ensure operational and quality standards are met.
• Assist with room turnovers during high occupancy periods, staffing shortages, or other business demands.
• Supervise, schedule, train, coach, and evaluate housekeeping team members.
• Conduct routine inspections to ensure cleanliness, safety, and brand standards are consistently met.
• Monitor room readiness and coordinate with the Front Desk and Maintenance departments to ensure efficient operations.
• Maintain inventory levels of cleaning supplies, linens, amenities, and equipment.
• Ensure proper handling and storage of cleaning chemicals and adherence to safety regulations.
• Address guest concerns and service recovery opportunities promptly and professionally.
• Develop and implement procedures to improve efficiency, productivity, and quality.
• Manage department labor costs while maintaining service standards.
• Complete payroll, scheduling, performance evaluations, and disciplinary actions as needed.
• Ensure compliance with all company policies, health regulations, and workplace safety standards.
• Participate in hiring, onboarding, and retention efforts for housekeeping staff.
• Lead by example by maintaining high standards of cleanliness, professionalism, and teamwork.

• Previous housekeeping management or supervisory experience, preferably in hospitality.
• Willingness and ability to perform housekeeping duties, including cleaning guest rooms, when operationally necessary.
• Strong leadership, communication, and organizational skills.
• Ability to motivate and develop team members in a fast-paced environment.
• Knowledge of housekeeping procedures, cleaning products, and safety regulations.
• Proficiency in Microsoft Office and property management systems preferred.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• High school diploma or equivalent required; hospitality-related education is a plus.

• Ability to stand, walk, bend, stoop, kneel, and perform repetitive cleaning tasks for extended periods.
• Ability to lift, push, pull, and carry up to 30 pounds regularly.
• Ability to clean guest rooms, make beds, vacuum, and perform other housekeeping duties as required.
• Ability to inspect guest rooms and public areas throughout the property.
• Must be able to work flexible schedules, including weekends and holidays as business needs require.