Software Quality Assur Eng II

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Overview:

Summary of Responsibilities:

Applies technical skill sets and knowledge to develop and employ complete and accurate test plans for implementation of new products and/or system enhancements. Responsible for functional and interface testing deliverables of Enterprise systems. Works with minimal supervision and is responsible for making established range of decisions, escalating to Manager and updating Manager on a regular basis.

Responsibilities:

Position Responsibilities:

• Reviews functional requirements, specifications and technical design documents to provide timely and meaningful feedback.

• Creates detailed, comprehensive and well-structured requirements, traceability matrix, functional and/or integration test plans, test cases, test data and expected results for moderate- to large-size projects.

• Reviews and obtains sign-off of test plans, test cases and test data with business units to help ensure that all procedures and systems processes employed by the business unit are adequately covered. Provides proper communication and correction follow-up to those business units when any deviation from those plans is encountered.

• Stays current on trends in our business, Information Technology and Software Quality Assurance through networking and training. Is aware of strategies and major operational initiatives.

• Executes functional and/or integration test plans.

• Reports, triages and monitors defects for assigned work.

• Ensures quality metric data is collected and reported on for each release.

• Identifies test cases viable for test automation.

• Utilizes IT-approved test automation tools to automate appropriate test cases per SQA test automation standards.

• Follows all IT and SQA standards established.

• Works closely with development and business teams to communicate problem impacts and to understand business requirements.

• Develops effective client and business relationships and credibility.

• Acts as a change agent across the enterprise for SQA services.

• Performs other duties as assigned by management.

Qualifications:

Selection Criteria:

• Demonstrated 5+ years of experience in software quality assurance or testing on moderate to large multi-platform environments.

• Proven understanding of functional, integration, data and/or security testing disciplines.

• Demonstrated experience identifying, defining and quantifying problems, collecting or interpreting data, establishing facts and providing effective solutions for moderate to complex problems.

• Proven excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner while following proper rules of punctuation, grammar, diction and style.

• Demonstrated ability to translate technical specifications into non-technical business language.

• Proven development of moderate to complex computer system test plans and test cases.

• Demonstrated ability to create test automation scripts with IT approves test automations tools.

• Proven ability to use data comparison/validation tools such as, but not limited to, SQL tools.

Work Setting:

• Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with standard office equipment, or while in meetings.

• Continuously moves about to accomplish tasks, particularly moving from one work station to another.

• Continually performs an activity such as transcribing, viewing a computer monitor(s) and extensive reading. Visual acuity is required to determine accuracy, neatness and thoroughness of work assigned. Ability to make repetitive motions of wrists, hands and/or fingers.

Educational Requirements:

• Bachelor's degree in Computer Science or Information Technology or commensurate selection criteria experience.

Computer Skills and Knowledge of Hardware & Software Required:

• Proficient in word processing, spreadsheet, database applications and presentation software.

• Proven skills in technical writing, flow charting and process modeling methods.

Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.):

One or more of the following designations or other Industry equivalent certification preferred:

• Current Certified Software Tester (CSTE)

• Certified Software Quality Analyst (CSQA)

• Certified Software Test Engineer (CSTE)

• ISTQB Certified Tester, Foundation Level (CTFL)

• Quality Improvement Associate Certification (CQIA)

• Certified Software Test Professional (CSTP)

Position Demands:

• Extended hours required during peak workloads or special projects and off-hour support.