Pub Service Support

Job Description

Job Description

The Ohioan Hotel and Event Center (Formally Nationwide Hotel and Conference Center) located in Lewis Center, Ohio is searching for a Pub Service Support to join our team! Our property is one of the largest venues in Columbus. During the week we hold a wide variety of meetings and during the weekend we host weddings! We are offering a $500 sign on bonus!!

Job Summary:

As a Pub Service Support, your primary responsibilities evolve around teamwork and the guest experience. In Food Service, there are both service and product knowledge expectations, with a significant focus on maintaining a hospitable mindset. The team serves a combination of both Food & Beverage and does so in a variety of different venues with a focus on the Pub.

Essential Functions:

1. Assist team members, servers and bartenders, with small tasks such as resetting tables, running drinks, restocking, making silverware roll-ups, etc.
2. Run food from the kitchen to the Pub floor quickly and accurately.
3. Ensure food orders match the ticket and are presented correctly after leaving the kitchen.
4. Maintain cleanliness and organization of all Pub areas ensuring the space is always guest ready.
5. Complete side work, opening duties and closing responsibilities, to include daily and weekly tasks as assigned.
6. Communicate effectively with front-of house and back-of house team members to ensure smooth service execution.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

1. Ability to lift, reach, bend, stoop, push and/or pull heavy workloads, exert up to 100 pounds of force and the ability to regularly lift 55 lbs.
2. Position requires standing for entire shift

Qualifications, Education, Experience, Skills, and Abilities:

1. Must be of legal age to serve alcohol
2. Must be TIPS Certified or willing to obtain
3. Prior experience working in hospitality is a plus
4. Guest-centric mentality with superior customer service
5. Excellent communication skills
6. Previous POS usage is a plus
7. Basic reading, writing, and math skills
8. High school diploma

Our attractive compensation package includes a 401k with match, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. Full time associates are eligible to receive Vacation, PTO, Life, and eligibility to participate in Medical/Dental insurance plans.

Free meals and free parking! Say what? There’s more! At the Ohioan Hotel and Event Center (Formally Nationwide Hotel and Conference Center) (located in the Lewis Center/Polaris area) we provide best in class service at our award-winning events campus and we do it with the best team (and the most fun team) in town. If you love guest service AND you have what it takes to rise to the challenge, what are you waiting for? Let’s do this!

Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events.

We are managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.