Legal IT Business Analyst (AI)

Job Description

Job Description

Job Title: Senior Legal IT Business Analyst
Type: Contract, 6+ Months (Extendable)
Location: Remote, EST or CST
Eligibility: Due to Federal Requirements, US Citizenship is required for this role. No C2C/C2H permitted.

Overview

We are seeking a Senior Legal IT Business Analyst to support and scale our Legal Services technology portfolio.

This role will drive both application support and strategic initiatives , acting as the bridge between Legal stakeholders, IT Applications, and external vendors.

The ideal candidate brings strong business analysis, enterprise application ownership, and vendor coordination experience , with exposure to governance and delivery of technology solutions in regulated environments .

Required Experience

• 5–8+ years as: IT Business Analyst or Application Analyst / Functional Consultant
• Strong experience in: Requirements gathering & documentation, Stakeholder engagement across business and IT, Vendor coordination and solution delivery
• Experience with SaaS and vendor-managed applications
• Ability to operate across: Run (support) and Change (projects / transformation)

Preferred Experience

• Legal systems (CLM, eBilling, legal operations tools, IP systems)
• Experience working in: Governed environments (compliance, legal, finance, or regulated industries)
• Exposure to: Data governance / records management, Evaluation and rollout of advanced or emerging technologies under governance frameworks
• Experience supporting application portfolio management / rationalization

Key Competencies

• Strong analytical and problem-solving skills
• Ability to translate business needs into structured, governed technology solutions
• High accountability in vendor and delivery management
• Excellent communication across legal, business, and technical stakeholders
• Ability to operate independently in a lightly structured environment

Key Responsibilities

Legal Application Ownership (Run)

• Support a portfolio of Legal applications (e.g., eBilling, Contract Management, Board Management, IP/Patent tools)
• Act as functional IT owner / primary point of contact
• Coordinate: Enhancements, upgrades, incident resolution, Vendor support and SLAs
• Ensure compliance with security, data governance, and regulatory requirements

Business Analysis & Delivery (Change)

• Gather, document, and manage: Business requirements, Functional specifications, User stories
• Translate Legal requirements into scalable and supportable IT solutions
• Support: Testing (UAT), Deployment and business adoption
• Maintain a prioritized backlog aligned to business value

Strategic Initiatives

Lead or support delivery of key programs, including:

• Legal Billing / eBilling solution
• Contract Lifecycle Management (CLM) particularly for CMMC compliance
• Legal data governance and records management initiatives

Additionally:

• Support governance, assessment, and controlled rollout of advanced solutions like AI , including:
• Vendor-provided legal technology solutions
• Internally developed or extended applications
• Ensure alignment with enterprise architecture, security, and responsible AI governance practices

Vendor & Solution Management

• Act as bridge between Legal, IT Applications, and Sourcing/Procurement
• Support: Vendor selection and onboarding, Statement of Work (SOW) definition
• Oversee delivery across: Vendor-managed SaaS solutions, Configured platforms and internally developed extensions
• Drive accountability on scope, timelines, and outcomes

Application Rationalization & Governance

• Support application inventory and rationalization efforts
• Evaluate: Business fit, Redundancy, Cost vs. value
• Recommend consolidation or optimization opportunities
• Contribute to service governance, intake, and prioritization frameworks

Seniority Level

Senior (Independent Contributor / Lead BA equivalent)

• Expected to operate with minimal supervision
• Acts as de facto service lead for Legal IT

Success Profile

• Clear ownership and governance of Legal IT services established
• Improved delivery discipline across vendors and initiatives
• Progress on Legal Billing and Contract Management initiatives
• Structured approach to onboarding and governing new solutions (vendor provided or internally built) (including advanced technologies like AI)
• Defined roadmap for application rationalization