Transportation Coordinator
- Comprehensive Benefits - Medical, vision, and dental insurance
- Paid Time Off & Holiday Pay - Work-life balance matters
- Monthly Employee Appreciation - We recognize and reward our team
- Career Growth - Opportunities to advance within the company
- Assign trips to drivers using state-of-the-art dispatch software
- Communicate with drivers via computer-based messaging and phone
- Provide real-time updates to customers on pick-up status
- Assist with handling and resolving customer concerns professionally
- Report accidents and incidents to management
- Support the Customer Service team by answering calls and entering trip information as needed
- Call center or office-based customer service experience preferred
- Comfortable working in a team-oriented, fast-paced office environment
- Ability to work weekends and holidays as needed
- Must pass a pre-employment drug/alcohol screen and a State & Federal background check
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