Banquet Manager

Holiday Inn is a premier full-service hotel known for exceptional guest experiences, outstanding service, and beautifully executed events. From corporate meetings and conferences to weddings and galas, our hotel offers versatile event spaces and a team dedicated to excellence. We’re seeking an experienced and service-driven Banquet Captain to join our team and help lead the execution of memorable events for our guests.

Position Overview:
The Banquet Captain oversees the setup, service, and breakdown of all banquet functions, ensuring smooth coordination between the banquet, culinary, and catering departments. This role requires a hands-on leader who leads by example, delivers polished service, and ensures every event reflects our hotel’s standards of quality and hospitality.

Responsibilities:

• Supervise and support banquet staff during setup, service, and teardown of events
• Review Banquet Event Orders (BEOs) to confirm setup requirements, timelines, and special requests
• Conduct pre-shift meetings to communicate event details and service expectations
• Coordinate closely with our culinary team to ensure flawless service execution
• Maintain a strong presence on the floor, providing direction and assisting staff as needed
• Ensure all guest requests are handled promptly and professionally
• Monitor food and beverage service for accuracy, quality, and timeliness
• Uphold hotel standards for cleanliness, presentation, and safety in all event spaces
• Complete post-event reports, inventory checks, and staff performance feedback
• Train new team members and promote a positive, team-oriented work environment

Qualifications:

• 2+ years of banquet or event service leadership experience in a full-service hotel or upscale event venue
• Strong leadership and communication skills
• Proven ability to manage staff, multitask, and resolve issues calmly under pressure
• Excellent attention to detail and organizational abilities
• Flexible availability, including evenings, weekends, and holidays
• Working knowledge of food and beverage service standards and hospitality protocols
• Ability to stand for extended periods and lift up to 40 lbs

What We Offer:

• Competitive pay based on experience
• Opportunity for advancement within our hotel and management company
• Team member discounts on rooms, dining, and events
• Paid time off and benefits package (for eligible employees)
• A collaborative, professional work environment that values service excellence

How to Apply:
Submit your resume and a brief cover letter on Indeed or email to [email protected] with “Banquet Captain” in the subject line. We look forward to welcoming you to our team!

Job Types: Full-time, Part-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Paid training

Work Location: In person