Finance & Business Management - Retail Banking - Senior Associate

Job Description

Join a team where your insights and initiative help shape the future of Retail Banking. As a Senior Associate, you will collaborate with leaders and partners across the business to promote meaningful change. Your work will directly influence strategic decisions and optimize performance. This is an opportunity to build relationships, develop your analytical skills, and make a real impact. Be part of a dynamic environment where your contributions matter.

As a Finance and Business Management Senior Associate in the Retail Banking Business Management team, you help us initiate key initiatives and optimize business performance. You work closely with senior management and cross-functional partners to identify opportunities and risks. You support strategic planning and business reviews, ensuring our goals are met. You play a vital role in analyzing financial performance and supporting productivity improvements.

Job responsibilities

• Support and track new business strategies, initiatives, and platforms
• Align department and support groups including Finance, Technology, Operations, Legal, and Compliance
• Promote key initiatives to optimize business performance
• Attend business reviews with regional support teams
• Plan and coordinate relevant region and market key performance indicators
• Identify and discuss business trends within assigned territories
• Analyze financial performance, including expenses
• Identify and implement productivity initiatives
• Escalate and mitigate business risks such as legal, tax, regulatory, and capacity issues
• Partner with other lines of business on workstreams and initiatives
• Represent the business in internal and external working groups

Required qualifications, capabilities and skills

• Bachelor’s degree in Business, Finance, Economics, or related field
• 4+ years of experience in Business Management, Finance, or Chief Operating Office roles
• Advanced analytical and problem-solving skills with experience analyzing large data sets
• Excellent time management and prioritization skills
• Ability to build relationships across diverse functions
• Self-motivated and able to work independently
• Ability to define and deliver strategic agendas across multiple groups
• Excellent written and oral communication skills
• Attention to detail and logical thought process

Preferred qualifications, capabilities and skills

• Previous experience presenting to senior leaders

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.