Accounts Receivable & Collections Analyst
- Manage Accounts Receivable: Monitor and maintain the accounts receivable ledger including validation of accurate and timely posting of customer payments, adjustments, and other transactions.
- Collections: Work with the 100+ branches and customers to resolve past due accounts, send reminders, and coordinate with internal resolutions team for payment plans. Assist in the escalation process for accounts that require further follow-up.
- Reconciliation: Reconcile AR accounts to ensure discrepancies are identified and resolved in a timely manner. Assist in monthly, quarterly, and year-end closing activities related to accounts receivable.
- Collaboration: Work closely with other departments (Sales, Installation, Customer Service, etc.) to resolve customer issues and ensure proper billing and collection practices.
- Customer Account Management: Communicate with customers to clarify billing inquiries, resolve disputes, and answer questions regarding their accounts.
- Associate’s degree in accounting or related field
- 4+ years of experience in accounts receivable or accounting preferred
- Attention to detail and strong written and verbal communication skills
- Strong proficiency in Excel including referencing and analyzing large amounts of data
- Sage Intacct – ERP
- Salesforce – CRM
- Excel
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