Sign Project Coordinator

Job Description

Job Description

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Job Description: Sign Project Support Specialist

Company: FASTSIGNS - Central Canton Location: 2417 Tuscarawas St W, Canton, OH 44708 Job Type: Full-Time Schedule: Monday to Friday, 9:00 AM - 5:00 PM

Job Summary

FASTSIGNS - Central Canton is seeking a motivated and detail-oriented Sign Project Support Specialist to join our dynamic team. This role is central to our customer experience, serving as a key point of contact from initial inquiry to project completion. The ideal candidate will be a proactive problem-solver with excellent communication skills, capable of understanding client needs, creating accurate estimates, and supporting our production and installation teams. If you are passionate about helping businesses bring their brand to life through high-quality signage, we encourage you to apply.

Key Responsibilities

• Client Consultation & Communication:
  
  
  • Serve as the primary point of contact for new prospects and existing clients, responding to inquiries via phone, email, and in-person meetings.

  • Conduct needs assessments with customers to fully understand their signage requirements, project goals, and budget.

  • Professionally represent the company, building and maintaining strong client relationships.

• Estimating & Quoting:
  
  
  • Gather all necessary project specifications, including measurements, materials, and design elements, to build accurate and competitive project estimates.

  • Prepare and deliver clear, detailed quotes to clients in a timely manner.

  • Follow up on submitted quotes and answer any client questions to move projects forward.

• Project & Production Support:
  
  
  • Coordinate with the design, production, and installation teams to ensure a smooth project workflow.

  • Assist the production team with hands-on tasks such as vinyl application, substrate preparation, and finishing as needed.

  • Provide on-site support to the installation team, which may include site surveys, preparation, and hands-on assistance during installs.

• Administrative Duties:
  
  
  • Maintain accurate records of client communications, estimates, and project details in our CRM system.

  • Process orders and ensure all required information is documented for the production team.

Qualifications & Skills

• High school diploma or equivalent required; associate's or bachelor's degree in business, marketing, design, or a related field is a plus.

• Previous experience in customer service, sales, or project coordination is highly preferred.

• Experience in the sign, graphics, or printing industry is a significant advantage.

• Strong verbal and written communication skills, with a professional and friendly demeanor.

• Proficient with computers, including Microsoft Office Suite (Word, Excel, Outlook). Experience with estimating software or design programs (e.g., Adobe Illustrator) is a plus.

• Ability to read a tape measure and perform basic mathematical calculations for estimates.

• Must be a self-starter with the ability to manage multiple projects simultaneously and meet deadlines.

• A valid driver's license and reliable transportation are required for potential site visits.

• Must have the physical ability to occasionally lift materials (up to 50 lbs) and assist with production/installation tasks.

Work Schedule & Benefits

• Hours: Consistent schedule of Monday - Friday, 9:00 AM to 5:00 PM.

• Paid Time Off: Paid major holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas).

How to Apply:

To apply for this position, please submit your resume and a brief cover letter outlining your relevant experience. We look forward to hearing from you!

EEO STATEMENT

FHL Group Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FHL Group Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

FHL Group Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of FHL Group Inc.s employees to perform their job duties may result in discipline up to and including discharge.