Maintenance Rep Holiday Inn Cleveland Clinic

IHG Hotels & Resorts
Cleveland, OH
Role Purpose

Keeping our hotel running smoothly is vital to our guest's experience - as Maintenance Representative you'll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you'll approach every task with devotion and pride.

Key Accountabilities
  • Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you'll keep our hotels looking great and working well.
  • Organise supplies and make sure equipment is ready for the next day
  • Live up to high safety standards - follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment
  • Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool
  • Always keep an eye out for improvements - follow the preventative maintenance calendar and keep everything working and efficient at all times
  • Be a friendly face and helping hand to our guests
  • Keep your supervisor or duty manager in the loop and tell them about any low running supplies
  • Look smart and approachable in your uniform
  • Be ready to take on extra duties as and when the team needs you
Key Skills & Experiences
  • Experience - you'll have at least one year of maintenance or repair work under your belt.
  • A high school diploma or related vocational training.
  • You'll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom.
  • On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures.
  • CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal.
  • Fitness - you'll be on your feet most of the day, and will need to bend and kneel a lot.
  • Compliance - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language.
  • Great communication skills, you'll be warm, welcoming and easy to talk to.
Posted 2026-07-31

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