ATM Manager (Cincinnati)
75,000.00 - 110,000.00 USD Annual
About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's U.S., a division of Brink's, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a ATM Manager II. Job Summary:
The ATM Manager II is responsible for managing drivers, messengers and guards and operations the facility, typically including up to 20 routes or more than 1,200 ATMs. This position is responsible for assisting the General Manager in the secure, safe and efficient functioning of an armored car operation. The incumbent drives the execution of the business and motivates team members to achieve the best results and to drive continuous process improvement. This position will lead a dedicated team of ATM employees and requires extensive coordination with other on-site operations. This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink's and its customers, as well as the safety of persons on the premises of Brink's and its customers.
- Key Responsibilities:
- Manage the ATM Logistics team members at one of the market locations
- Ensure ATM route logistics efficiency through appropriate interaction with market employees and route analysis
- Ensure ATM data is entered and balanced in the BIM system
- Maintain safe and secure environment with the goal of ensuring the safety of all employees
- Leverage systems, equipment and process redesign to drive continuous improvement in cost, quality and efficiency
- Maintain and provide quality customer service
- Secure inventories by executing controls and ensuring strict compliance with security procedures; proactively reduce risk exposure and ensure implementation of measures to reduce worker's compensation injury costs and security losses
- Establish and maintain accountability on the front line of the market; schedule and develop staff; maintain positive Employee Relations and work environment, while creating a cooperative team atmosphere of employee engagement
- Maintain the highest level of integrity, dignity and standards both on an internal and external basis; maintain high ethical standards and protect the Brink's reputation by delivering high quality, reliable programs and services which meet
- Minimum of 3 years operations experience in transportation and/or logistics
- Minimum of 1 year supervisory experience
- Satisfy all applicable Department of Transportation requirements
- Minimum of 21 years of age
- A valid firearms permit or ability to pass applicable firearms licensing requirements
- A valid guard card or ability to obtain a guard card or any other required licenses
- 5+ years ATM operations and claims experience
- Previous experience as an armored car driver
- Knowledge of route analysis and logistics
- Knowledge of lean/process improvement methodologies
- Knowledge of budgeting and planning experience
- Bachelor's Degree
- Strong consultative, analytical and problem solving skills
- Excellent interpersonal/communication and presentation skills
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