Fulfillment Wave Planning Coordinator

What a day looks like

You start by reviewing incoming orders, allocating them to the right waves, and releasing tasks into the queue so the warehouse floor can move with purpose. As work progresses, you keep the flow balanced across docks and zones, watch inbound and outbound truck turn times, and fine‑tune releases to maximize interleaving and productivity. Throughout the day, you partner with Dock Supervisors to prioritize Lift Truck Operator (LTO) assignments, tackle product shortages, and communicate any order cuts to customers clearly and quickly.

Your impact

• Allocate orders and sequence waves that keep the floor running smoothly.
• Release work to the queue in ways that drive interleaving, labor efficiency, and strong carrier turn times.
• Balance workload across teams and shifts to maintain acceptable inbound/outbound truck turn times.
• Resolve product shortages and manage necessary order cuts; notify customers proactively.
• Coordinate with Dock Supervisors to set priorities for individual LTO tasks.

What you bring

• Warehouse background preferred and familiarity with fulfillment or distribution operations.
• High school diploma or GED preferred.
• Clear, confident communication skills; bilingual English/Spanish is strongly valued, especially when working with customers on order updates.
• Customer‑service mindset and comfort thriving in a sales‑oriented, results‑driven environment.
• Manual dexterity for typical office/computer work; talking, hearing, and seeing are essential for task completion.
• Ability to periodically visit facility operations where temperatures may be at or below freezing.

Why this role matters

When waves are planned well, orders move faster, trucks turn on time, and customers stay informed—even when shortages or cuts are necessary. Your decisions shape a safe, efficient, and reliable dock.

Additional details

• Employment type: Full-time
• Expect occasional responsibilities beyond those listed here as business needs evolve.