Aircraft Detailing Supervisor - Cleveland, OH

Cleveland Supervisor:

Type - Full Time
Pay - $52,000 annually
Location - Primary-Cuyahoga County Airport(KCGF) as your base location and travel to surrounding Immaculate Flight locations with the use of a company vehicle.
Secondary base location is KCLE

Company Overview -
Immaculate Flight is the nation's largest privately-owned aircraft detailing company. We take pride in developing our people into the leaders of tomorrow. We are in business to grow and consistently create the standard in aircraft detailing, but we get our most immense pleasure from seeing our people grow and improve their quality of life. We get to know our teammates as people, not employees! We train you to be part of a strong bench for tomorrow's growth. If you are looking for an excellent job with career opportunities and want to work with a great leader/coach, continue reading. We would truly enjoy having you on our team! Growth, development, and advancement are available to any motivated teammate!

Summary

Immaculate Flight Cleveland Supervisors are responsible for ensuring the highest standards of safety, detailing, and presentation for all aircraft under their supervision. This critical, hands-on role requires attention to detail, efficient coordination, and a commitment to excellence in aircraft appearance. Weekend and evening availability is required.

Essential Functions

Aircraft Detailing:

• Execute and oversee all aspects of the aircraft detailing process, including interior cleaning and sanitization, to exterior detailing and polishing.

• Follow detailed cleaning, safety and quality checklists to maintain consistency and thoroughness.

• Ensure cleaning supplies and equipment are properly maintained and stored.

• Inspect aircraft interiors and exteriors to identify and address any areas needing additional attention pre and post detailing.

• Monitor efficiency and productivity on every job and report any issues to Operations Manager.

Team Supervision:

• Train and supervise a team of dedicated aircraft detailers.

• Provide hands-on training to ensure team members develop the necessary skills and techniques.

• Oversee that all meal and rest breaks required by state or federal law are properly taken by team members, including yourself.

• Monitor and assess the effectiveness of frontline training programs, ensuring all training activities are aligned with organizational standards. Compile and submit all required documentation in a timely and accurate manner

• Facilitate communication with the scheduling department to support the efficient dispatching of teams based on operational demand

• Report any disciplinary action and performance modifications requested to the Operations Manager, or if applicable, Assistant Operations Manager.

• Maintain clear and effective communication with your Operations Manager, or if applicable, Assistant Operations Manager, to coordinate aircraft availability, staffing, and turnaround times.

• Any monitoring of emails and phone calls on your company device and all other scheduled work MUST be completed at your base location and its surrounding airports.

Quality & Safety Assurance:

• Establish and enforce strict quality and safety standards for all aircraft under your supervision.

• Assist with regular audits and inspections to ensure compliance with company policies and industry best practices.

• Report any issues or discrepancies to your Operations Manager or if applicable, Assistant Operations Manager, and assist with corrective actions.

• Continuously seek ways to improve efficiency, effectiveness, and the overall customer experience.

• Job duties may expand as experience grows

Required Skills & Behaviors:

• Must be an outstanding communicator.

• Ability to prioritize and handle multiple projects.

• Elevated level of interpersonal and verbal communication skills.

• Proficient at all detailing services available within Immaculate Flight.

Organizational Structure:

• Reports directly to location’s Operations Manager or if applicable, Assistant Operations Manager.

Required Education / Experience:

• 6 months internal experience preferred

Travel Requirements:

• 0% to 15%

Physical & Vision Requirements:

This role involves a variety of physical activities and environmental exposures, including but not limited to:

• Lifting objects up to 50 pounds

• Standing and walking for extended periods

• Pushing, pulling, and using hands for grasping and reaching

• Working at elevated heights

• Bending, stretching, squatting, and kneeling

• Exposure to varying weather conditions

• Handling moderate to high noise levels

• Exposure to biohazard and/or approved chemicals

• Repetitive movements involving arms, wrists, hands, and fingers

• Close and distance vision

• Peripheral vision and depth perception

Benefits -

• The first of the month following 30 days of employment, all full time employees will be eligible for a benefits package that will include Health, Dental, and Vision care
• All full time employees receive $25,000 in Life Insurance on day one at no cost
• All full time employees are offered short and long term disability insurance at no cost
• Paid Time Off (PTO) will begin accruing at hire and can be used starting the first day of hire
• Paid Sick Leave will be available in accordance to state law
• Company matched 401K plan (available after 1 full year of employment)

*Your employment with Immaculate Flight is contingent on successfully completing a 5 panel drug screen, airport badging, and fingerprint*

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Immaculate Flight provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Immaculate Flight complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has locations. This policy applies to all terms and conditions of employment, including, but not limited to: the hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Immaculate Flight expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.