Transactions Specialist II - Westerville Warehouse

Job Description

If you enjoy reviewing documents and hands-on work, you’ve found the right place! Get ready to be part of a fast-paced team where your attention to detail and enthusiasm help drive our success every day.

As a Transactions Specialist II in the Plastics Warehouse, your primary responsibilities will include coordinating, reviewing, and producing files from Retail and Credit lines of business for mail distribution; offering clients services such as First Class, Standard Class, USPS Express, USPS International Express, and UPS presentment; and providing daily reconciliation and validation of all files received to ensure compliance with client service level agreements.

Job responsibilities:

• Prepare materials, insert and perform quality checks on materials within our department
• Complete all required documents for our processes
• Manage the UPS/USPS shipments in our department
• Process exception requests received such as Pull & Destroy
• Lift and move mail trays weighing up to 50 pounds
• Work in all areas/departments of production as needed and contributing to meeting team goals
• Make judgment calls regarding routine duties, but refer non-routine situations to a supervisor and/or manager

Required qualifications, skills and capabilities:

• Ability to lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts
• Must be able to work overtime, as production demands
• Must be able to stand/walk for an 8 to 10 hour shift
• Must be able to meet and maintain Quality and Productivity standards
• Must be able to adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology
• Must be team-oriented, with solid interpersonal skills
• Able to maintain daily positive internal and external interactions, building upon team-driven success
• Able to prioritize assigned work daily based on client Service Level Agreements
• Willing to participate and maintain departmental work area maintenance (5S)

Work Schedule: Sunday - Thursday 1:00pm - 9:30pm

This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.