Sales Coordinator

Middletown Hotel Management
West Chester, Butler County, OH

Job Description

Job Description

REQUIREMENTS:

  • Must possess outstanding guest services skills, professional presentation, superior organizational skills and sophisticated communication skills.
  • Must be able to handle a multitude of tasks in an intense, ever-changing environment and prioritize job duties.
  • Detailed oriented and analytical mindset an asset.
  • Professional manners, outgoing personality and ability to work on own initiative a must.
  • Knowledge of Word, Excel, PowerPoint, Publisher and Windows XP (or higher)
  • Knowledge of Delphi System a plus
  • Past hospitality Reservations, Front Office or Sales experience an asset.
  • Take care of managing all group reservations aspects in a timely and accurate manner.
  • Complete projects in a timely manner as required by the Director of Catering and Director of Sales
  • Answers the telephones for Sales and Catering staff when they are not in the office and take messages.
  • Greets appointments and other guests and notifies appropriate staff.
  • Prepare coupons and breakfast vouchers for groups.
  • Create Personalized online group page (POG)
  • Post Hilton Honor, Airline Miles points through OnQ Insider.
  • Open and distribute mail daily, log and drop off all the checks.
  • Attend Sales Meetings and take minutes.
  • Manage Sales checkbook and log in all the invoices/expenses.
  • Send out daily reports in Delphi.
  • Create advertisements in Photoshop for upcoming events.

To Do This Kind of Work You Must Be Able To:

  • Speak clearly and comfortably to a diverse and demanding customer base.
  • Think quickly and make the operation appear seamless and professional to clients at all times.
  • Ability to present & conduct oneself professionally
  • Work effectively with the client.

Physical Demands:

Lifting ten (10) pounds maximum, with frequent walking, standing, sitting, smiling, talking, and hearing.

This is to certify that I fully understand the essential and non-essential parts of the job and has been trained to sufficiently handle the position.

__________________________

Signature Date Manager’s Signature Date

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

License/Certification:

  • Driver's License (Required)

Work Location: In person

Posted 2026-08-08

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