Customer Service Representative
Job Description
Job Description
We are seeking a Customer Service Representative. The ideal candidate will possess a customer-focused attitude, and the ability to work independently in the field and basic technical skills (familiarity with internet and basic computer skills)
Key Responsibilities:
- Working one on one with Customers
- Maintain accurate records of work performed
- Work with dispatch and customer service teams to coordinate appointments and service requests.
- Adhere to safety protocols, policies, and regulatory standards.
Qualifications:
- High school diploma or equivalent; technical training is a plus.
- Previous experience in customer service
- Basic knowledge of computers and internet
- Strong communication skills and professional demeanor
- Comfortable going into customer's residences
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