Work From Home Customer Service Associate
AO Globe Life is expanding its remote team to support individuals and families across the United States in accessing essential benefit programs. This opportunity is ideal for professionals seeking flexibility, meaningful work, and long-term growth.
In this role, you will conduct scheduled virtual consultations with clients, helping them understand their options and guiding them through the enrollment process. All appointments are pre-qualified—no cold calling or outreach required.
What You’ll Do
Conduct virtual consultations via Zoom
Assess client needs and recommend appropriate solutions
Support clients through enrollment and follow-up
Maintain accurate records and documentation
Participate in training, coaching, and team development sessions
What We Offer
100% remote work environment (U.S.-based)
Flexible scheduling
Pre-qualified client appointments
Training and licensing support
Performance-based bonuses
Long-term income potential through renewals
Advancement opportunities into leadership roles
Collaborative, growth-focused team culture
Ideal Candidate
Strong communication and interpersonal skills
Organized, self-motivated, and comfortable working independently
Confident using Zoom and digital tools
Service-oriented with a client-first mindset
Experience in client-facing, consultative, or leadership roles preferred
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based computer with webcam
About AO Globe Life
For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term opportunity.
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