Medical Assistant / Patient Services Representative

Job Description

Job Description

Description:

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Work in our newest OH clinic in Grove City - Coming in early October 2026!

Now Hiring: Medical Assistant /Patient Services Representative- Part-Time

Locations: Grove City, OH (training and occasional coverage at our Easton and Dublin clinics)

As a Medical Assistant/Patient Services Representative, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

What You’ll Do as a Medical Assistant:

• Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment
• Ensure a smooth and seamless patient experience throughout the day
• Collaborate closely with clinical staff to support quality care
• Room patients and accurately document medical history and vitals in the EMR
• Assist in procedures with Physicians
• Safety and sanitation of rooms and equipment
• Welcome patients warmly and assist with scheduling needs
• Schedule appointments and manage patient flow for a smooth clinic experience
• Answer incoming calls and provide overflow support to the call center as needed
• Open and close the clinic following established protocols
• Ensure proper documentation, process payments, and support daily clinic operations
• Order medical supplies and pharmaceuticals as needed
• Onboard and train new staff
• Provide support to our market clinics as needed

What You Bring:

• Previous experience in a medical or healthcare setting preferred
• Medical Assistant certification preferred or minimum of 1 year experience
• Strong time management skills and the ability to multitask effectively
• Experience working with performance-based goals or metrics
• A customer-first mindset and excellent communication skills
• Tech-savvy with experience in Microsoft Office and Electronic Health Records
• High attention to detail and accuracy
• A problem-solver who thrives in a fast-paced environment
• A positive, team-oriented attitude and strong work ethic
• Valid driver license

Why Choose ADVENT:

• Tuesdays 8am-5:30pm, Wednesdays 8am-4:30pm and Thursdays 8am-5:30pm
• Enjoy weekends and evenings for yourself
• PTO and paid holidays
• 401k match & life insurance
• A culture that values solutions and encourages growth

Explore more at: ADVENT Careers Website