Sr Manager, Standards & Excellence, 1MHS - Field Fixed

DESCRIPTION

Amazon is seeking an experienced Senior Manager to lead our Technical Standards & Excellence team responsible for developing installation specifications, standard work, and quality control systems for our field operations teams. This role will establish the foundation for operational excellence in our facility launches, driving innovation through robotics, instrumentation, and AI while building comprehensive tracking mechanisms that ensure world-class installation quality. The successful candidate will lead a growing team that serves as the central point of contact for building handoff activities with RME and Operations, while establishing rigorous benchmarks that extend component and asset life.

Key job responsibilities
- Lead the development of comprehensive installation specifications and standard work documentation that reduces field team improvisation and ensures consistent, high-quality implementations
- Create and implement project tracking mechanisms with equipment fingerprints that compare installation guidelines against design specifications for sorters, control panels, and other critical equipment
- Apply precision maintenance fundamentals to add benchmarks and numerical rigor to installations, establishing tolerances on par with Japan Amazon launches
- Build performance metrics for cost, quality, safety, and speed across all projects to drive continuous improvement and operational excellence
- Drive innovation through robotics, instrumentation, and AI to improve installation quality while reducing build time and cost
- Develop a reliability tracking system in partnership with RME to extend component and asset life (e.g., extending bearing life from 3 to 10 years)
- Serve as the main point of contact for all building handoff activities with RME and Operations
- Lead and develop a growing team in a young organization
- Create the operational foundation for RME PM structure.

BASIC QUALIFICATIONS

- Bachelor's degree in Engineering, Operations Management, or related technical field
- 10+ years of experience in technical operations, engineering, or quality management
- 7+ years of people management experience, including managing managers
- Demonstrated experience developing technical standards, specifications, and quality control systems
- Track record of implementing data-driven performance metrics and continuous improvement initiatives
- Experience with precision maintenance methodologies and reliability engineering
- Strong project management skills with the ability to coordinate complex, cross-functional initiatives