Service Associate - Entry Level Youngstown, OH

IQVIA
Youngstown, OH
We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete.

Position Description:

Contract Service Associates (CSA) will be responsible for collecting reprocessed/soiled equipment in a hospital. You will be working with surgical, non-invasive and vascular equipment within areas of the hospital such as Operating Rooms and Sterile Processing Departments.

This position is dependent on the client’s need but would see you visiting the hospital site weekly to complete the collections and shipping of the product. We are hiring immediately for this position.

You will have a flexible schedule and an opportunity to grow and expand into new opportunities while earning supplemental income and learning about the medical industry.

Responsibilities:

  • Visit assigned hospitals weekly to collect products to be reprocessed.
  • Package and ship product to client manufacturing plant.
  • Document and log daily collections totals.
  • Notify the local Sales team of shipping supply needs.
  • Appropriate PPE is provided to all employees prior to the start of assignments.

IQVIA Medtech takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Job Requirements:

  • An active and unrestricted driver license is required for this position.
  • High school diploma
  • Reliable vehicle for transportation
  • Must be comfortable with basic software programs and Microsoft operating system.
  • Excellent customer service skills and strong attention to detail
  • Ability to lift 30-50 lbs
  • Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated.

The pay range for this role is $15-19 hourly . The actual pay will vary based on qualifications and competencies.

Experience in healthcare, field service, general labor, warehouse, maintenance, customer service, electronics, electrical, technical work, or IT is beneficial for this position. However, training is provided, and we encourage entry level applicants to apply.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role is $18.00 - $19.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Posted 2025-08-12

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