In accordance with the Merit System Rules and Regulations, an eligible list, which will be valid for a one-year period, and which will be used to fill vacancies during that period, is being established for this classification. Applicants on the eligible list will be certified in accordance with the Merit System and appropriate union contracts. Candidates may submit online employment applications using the NEOGOV online application system available at . EXAMINATION PROCESS : The examination process for this posting may include an evaluation of training and experience, a written examination, a computerized exam, an oral board interview examination, a performance examination or any combination of the above in order to qualify applicants for placement on the eligible list. The eligible list will be used to fill vacancies that occur within the next year. The appropriate number of names on the eligible list as prescribed by Merit System Section 26.03.505 will be certified to the hiring department for consideration to fill the vacant position(s). New employees are generally hired at the starting salary and may be eligible for merit increases each year upon receipt of a satisfactory performance evaluation, up to the maximum salary. New Castle County is an Equal Opportunity Employer JOB DESCRIPTION GENERAL STATEMENT OF DUTIES: Plans, directs, and manages New Castle County's Assessment Division and all related functions; oversees the CAMA system and all other systems used by the Division; does related work as required. DISTINGUISHING FEATURES OF THE CLASS: An employee in this class plans, directs, and manages the comprehensive activities of the County-wide property assessment process and all related functions, including all aspects of the County-wide reassessment process that must occur every five years. This employee is responsible for the formulation, coordination, and evaluation of property appraisal systems used by New Castle County and has wide latitude for the overall development, implementation, and functioning of the appraisal process and related data compilation and maintenance. Responsibilities include implementing statutory and code provisions and ensuring compliance with such provisions. Responsibilities also include working with other policy makers, government officials, agencies, professionals, and the public and promoting an ongoing attitude of dedication to excellent public service to ensure that internal and external customers are provided with the highest quality of service. The employee directs and coordinates the activities of professional, technical and support staff and works under the general direction of the Chief Financial Officer. EXAMPLES OF WORK: (Illustrative only) • Plans, directs, and manages real property assessment and related activities for New Castle County; • Implements laws, regulations, and code provisions relating to the assessment of real property; • Develops policies and procedures consistent with generally accepted assessment standards; • Plans, directs, and manages the development and maintenance of property assessment records and files; • Plans, develops, coordinates, and maintains the County's CAMA system and all other assessment-related systems; • Works with staff in developing methods for dealing with complex issues and in responding to problems and requests received; • Administers the defense of assessments in the appeals process; • Oversees the development and maintenance of statistical files for sales histories and ratios; • Develops specifications for periodic County-wide property reassessment; • Oversees and manages the selected vendor and the budget for periodic County-wide property reassessment projects; • Coordinates assessment activities with other departments as needed; • Develops and directs implementation of quality control procedures; • Oversees and manages the preparation and administration of the operating budget; • Provides effective training programs for subordinates; • Attends and presents information at public meetings; • Promotes an ongoing attitude of dedication to excellent public service and ensures that external and internal customers are provided with the highest quality of service; • Operates a personal computer, and other related equipment in the course of the work. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Comprehensive knowledge of modern principles, practices, and standards of real property assessment; thorough knowledge and understanding of laws and regulations applicable to real property assessment and related activities; thorough knowledge of CAMA systems; ability to manage and supervise a diverse staff engaged in a variety of functions; ability to communicate courteously and effectively, both verbally and in writing; ability to establish and maintain effective working relationships with government officials, legal representatives, professional associates, agencies, other employees, subordinates, and the public and to promote an ongoing attitude of dedication to excellent customer service; ability to analyze complex data and draw conclusions; ability to make effective presentations before groups. ACCEPTABLE EXPERIENCE AND TRAINING: At least five (5) years progressively responsible experience at a supervisory level in real property assessment activities including working in a CAMA (Computer Assisted Mass Appraisal) system; and possession of a Bachelor's Degree from an accredited college or university with major course work in assessment, appraisal, business administration, public administration, or related field; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. ADDITIONAL REQUIREMENTS: Possession and maintenance of State of Delaware Certification as a Certified Assessor, Certified Appraiser or Certified General Appraiser; possession of a valid Delaware Class D driver's license or its equivalent. Must pass a Class III County physical examination and background check.