Veterinary Receptionist

Job Description

Job Description

Reynolds Road Animal Hospital is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with availability needed Monday-Friday, with rotating Saturdays.

Full-time benefits and compensation**:

• Compensation: $15-16 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Minimum qualifications and skill set:

• 1+ years of client service experience
• Previous veterinary experience is highly preferred
• Proficiency in the following skills:
  • Phone etiquette
  • Multitasking
  • Computer skills
  • Client communication and education

About our hospital:

At Reynolds Road Animal Hospital, we pride ourselves on providing compassionate and personalized care to every furry friend that walks through our doors. Our dedicated team of veterinary professionals is committed to upholding the highest standards of excellence in veterinary medicine while fostering a warm and welcoming environment for both pets and their owners. With state-of-the-art facilities and a passion for animal wellness, we strive to be a trusted partner in your pet's healthcare journey. The practice was founded in 1961, and since that time, our facility has grown to include laser therapy and ultrasound, and we proudly continue to offer radiology, surgery, wellness, and dental services.

If you’re interested in joining a collaborative team, we encourage you to apply. We look forward to hearing from you!

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.