Program Manager

Position Title: Program Manager
Location: Cincinnati Ohio 45241 (Remote)
Duration: 06 Months (Contract to Hire)

***Due to client requirements this role is only open to USC OR GC candidates***

IMPORTANT NOTE

Primary assignment:

• Program Manager to support various Maximo related programs including Maximo Retail Warranty Service Bill Back and Corporate Coordinated Model

Program summary:

• Retail Warranty Bill Back- capturing, tracking, and recovering costs associated with asset warranty and service activities across retail environment
• Corporate Coordinated Model- establish a centralized / coordinated operating model across multiple business areas using Maximo-related capabilities.

Job Description
About the Role
Client is seeking a seasoned Program Manager to lead our enterprise Maximo program—spanning technology, operations, vendor engagement and finance engagement. This role requires someone who thrives in complex environments, brings structure to ambiguity, and can confidently drive outcomes across IBM, hardware vendors, and internal business partners.

Accountable for program delivery, roadmap execution, vendor performance, and alignment with Finance and Accounting stakeholders.

Required Qualifications

• 7–10+ years of experience in program management within enterprise technology
• Demonstrated success managing large vendors (IBM experience strongly preferred)
• Experience with Maximo, EAM platforms, or ERP adjacent systems
• Strong financial literacy and comfort working with Finance/Accounting teams
• Proven ability to operate in matrixed organizations with multiple executive stakeholders
• High resilience, persistence, and ability to navigate friction with vendors or internal teams

Preferred Qualifications

• Experience overseeing hardware vendor management
• Background in asset management, maintenance operations, or enterprise systems
• PMP, PgMP, or similar certification

Key Responsibilities

• Program Leadership — Own the Maximo program roadmap, delivery cadence, and cross functional coordination across IT, business operations, and Finance/Accounting.
• Vendor Engagement— Participate in day to day engagement with IBM and the hardware vendor. Drive accountability, track deliverables, escalate effectively, and track that SLAs are met.
• Financial Engagement — Partner with Finance and Accounting to ensure compliance, cost transparency, forecasting accuracy, and alignment with audit and control requirements.
• Stakeholder Engagement — Build strong relationships across business and IT. Collaborate closely with business program manager, ensuring unified communication and decision making.
• Risk & Issue Management — Identify risks early, drive mitigation plans, and maintain program health dashboards/ RAID/

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: [email protected] // 908-393-8600

At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)