Assistant Operations Manager

Company Overview ProLift Toyota Material Handling is more than a forklift distributor in the Midwest. We are driven to be the premier provider of material handling equipment and service. We believe that by investing in our people and technology, we create an exceptional customer experience, allowing us to focus on our customers and take action on improving our customers business. We are a passionate and inclusive group of people working together to foster innovation for our customers, community, and each other. ProLift Toyota Material Handling strives to achieve indispensable partnerships with customers, associates and our communities. Our company creates these partnerships through communication, continuous improvement, transparency, and doing the right thing. Job Summary The Assistant Operations Manager position is responsible for assisting the operational efforts in our Customer Service Center. This includes assisting the manager by providing leadership and setting expectations for team members, removing obstacles to ensure efficient workflow across the service departments, and partnering with other departments to ensure the technicians have needed items for repairs to maximize profits and control expenses. General Duties and Responsibilities Assist with developing and monitoring a business plan and key performance indicators for Parts, Service and Rental Departments Monitor and control expenses for Parts, Service and Rental departments Promote teamwork, training and continuous improvement in all departments Promote ProLift Toyota Material Handlings values, mission and purpose of Helping People Carry the Load to ensure we are customers, vendors and associates Indispensable Partner Educational/Job Requirements The ideal candidate will have a High School Diploma or equivalent, two to four years of supervisory experience and three or more years in the Material Handling industry, and display efficiency in Microsoft products such as Word, Outlook, and Excel. The Assistant Operations Manager will communicate with associates, customers and managers, which requires excellent verbal and written communication skills with a particular emphasis on listening skills. The ideal candidate will protect the organizations values by maintaining confidential information utilizing their ability to handle sensitive information. The ProLift Team Our associates have the opportunity for personal and professional growth as well as a long-term career. We have examples throughout our company of associates advancements within the organization. We value our associates and the work they do. ProLift associates flourish by collaborating on our obstacles and celebrating our achievements. What We Have to Offer ProLift Toyota Material Handling is proud of the benefits package we offer associates including medical, dental, vision, 401K, company paid life insurance, company paid short-term disability, paid parental leave, and other supplemental insurance options (i.e. - pet insurance). Paid time off is available after 30 days! We have a shared focus in helping our communities thrive. We encourage groups of associates to volunteer for non-profit organizations and reimburse those participants for the hours contributed to our communities. Are you ready to make the best decision of your life and join the ProLift Toyota Material Handling team? Apply Now! We are looking forward to hearing from you! EQUAL OPPORTUNITY EMPLOYER