Software Development Associate

Office of Information Services

The Office of Information Services (OIS) works to support the business functions and the delivery of health, human, and employment services through the application of information technology (IT). OIS supports the delivery of programs to millions of recipients through the development and round-the-clock operation of automated information systems. Due to the number of end-users and technologies supported, OIS is one of the largest and most complex IT organizations within Ohio state government. Learn more about the Office by visiting the ODJFS OIS webpage.

What You Will Do

Primary Technology: Salesforce

• Gather and analyze system requirements to support Salesforce platform enhancements and configurations.

• Document current and future-state business process flows related to Salesforce applications and integrations.

• Create and execute test cases and scripts for unit, system, and user acceptance testing within the Salesforce environment.

• Record and report software development lifecycle activities, ensuring proper documentation of Salesforce components, configuration changes, and custom code.

• Debug and revise Salesforce configurations, triggers, and Lightning components when test results do not meet expected outcomes.

• Assist in developing Salesforce solutions for business applications and provide post-production support (e.g., routine maintenance, troubleshooting, researching platform issues).

• Communicate technical information clearly to both technical and non-technical stakeholders, including team members, business users, and management.

• Check necessary program and/or application source code documentation for accuracy (e.g., use cases, in-line code comments) in accordance with agency standards.

Schedule: Full-Time

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location: This position will be headquartered in an ODJFS Facility in one of the following cities - Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address.

Rhodes State Officer Tower - 30 E. Broad Street, Columbus, OH 43215
Akron - 172 S. Broadway Street, Akron, OH 44308
Dayton - 6680 Poe Avenue, Dayton, OH 45414

Travel: Occasional travel within the state of Ohio.

PN(s): 20044244

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

The ideal candidate, at minimum, must have the following:

Option 1

• 18 mos. combined work exp. &/or trg. in any combination of the following: developing and/or modifying programs for computer applications, performing testing & debugging & assisting with analysis & design.

Option 2

• Successful completion of IT Apprenticeship program at designated agency.

Option 3

• Completion of associate core program in computer science or information systems.

Option 4

• Equivalent of minimum class qualifications for employment noted above.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s OCSEA Pay Schedule, Pay Range 30. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $25.77 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

$25.77

$26.76

$27.92

$29.22

$30.55

$31.88

$33.52

$53,602

$55,661

$58,074

$60,778

$63,544

$66,310

$69,722

At Hire

6 Months

18 Months

30 Months

42 Months

54 Months

66 Months

ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact [email protected]

Selection Priority Notice

Current employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position.

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.