E&R Account Executive (Dayton/Columbus/ Cincinnati)

Job Description

Job Description

POSTION SUMMARY:

The Account Manager is responsible for gaining new customers, growing existing revenue, and maintaining profitability within aligned accounts. The role is a metalworking knowledge-based sales position within manufacturing facilities. The Account Manager will proactively seek new engagements with prospect accounts, expand current account contacts, and broaden product offering within their respective account package.

Under the direction, specific duties include:

Conduct needs analysis to determine a match between the customer’s requirement and E&R’s products or services

• Lead customer discussion with relevant insight and challenges the customer to think differently about their business
• Explore expressed customer needs and identifies problems to solve—probes to fully understand, clarify and expand
• Utilize research to identify compelling reason to change
• Efficiently determines a customer’s readiness, focusing time on those who are willing to take advantage of his products or services

Provides customers with solutions that reduce costs or increase efficiency with innovative product or service applications

• Develop solution options using ongoing dialogue with the customer and all available technology
• Link features and benefits to business outcomes
• Work with internal E&R contacts and manufacturers to ensure ability to support solution
• Perform cost savings analysis for customer solution
• Use checking questions to gain feedback from customer on customized solution recommendation

Implements Solutions

• Engage E&R Industrial resources to develop plan and timeline to implement solution
• Drive implementation plan with customer
• Check with customer to ensure business needs are being met
• Leverage post-implementation success to gain more information from the customer about future needs

Maintain expertise in metalworking

• Educates customers on changing market trends and technology and impact to their business
• Investigates nonstandard solutions that will profitably satisfy a customer’s needs
• Expand customer understanding and use of E&R Industrial standard product and service capabilities

PREFERRED EDUCATION & EXPERIENCE:

• College degree or similar work experience
• Minimum of 3 years cutting tool and/or machine tool manufacturer or distribution experience preferred
• Previous field sales experience with cutting tools and/or machine tools is preferred
• Business analysis experience and the ability to identify and implement improvement opportunities are required
• Understanding and awareness of major machine tool and cutting tool brands and applications, and the ability to distinguish market offers and capabilities
• Demonstrated understanding of CNC operations including turning, drilling, and milling
• Demonstrated knowledge and understanding of the aspects of metal cutting including speeds and feeds, materials, tool types is required
• Understanding of and experience with newest and latest in metal cutting technologies
• Basic CNC programming skills and knowledge preferred

SKILLS AND ABILITIES:

• Computer knowledge- Excel, Word, PowerPoint, Outlook.
• Excellent oral and written communication skills required
• Ability to work with cross-functional teams
• A valid driver’s license and the ability to travel are required

WORK ENVIRONMENT:

• Work conditions are typical of an office environment
• Office job requires ability to lift <25 lbs. and/or rarely work in difficult positions
• Travel required to branches and customers

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.