Sr Payroll Specialist

About DHL

DHL Group the logistics provider of the world with over 600,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

Our team supports our group in all financial activities, e.g. regarding accounts payable and receivable, general ledger and corporate treasury. These include asset accounting, intercompany alignment, active collecting, customs invoicing, profit and loss accounting and payment factory for DHL.

We run the payroll for more than 350.000 employees within DHL working in 28 countries across the globe. They also offer time & attendance management, employee data administration and reporting, travel & expense processing and other services.

Join the team and bring your expertise on board! As part of the DHL Group, you will be working with a global network of colleagues as well as our business units and divisions and benefit from a wide range of development opportunities. If you are looking for an interesting role in a dynamic and diverse group, join us in our AMERICAS region.

Job Purpose:

The Senior Payroll Specialist is responsible for performing advanced payroll functions, ensuring accurate and timely processing of complex payroll transactions, and maintaining compliance with federal, state, local, and union requirements. This role serves as a subject‑matter expert for payroll operations, tax and deduction accuracy, garnishment administration, union pay rules, and system data integrity. The Senior Payroll Specialist provides guidance to payroll team members, resolves escalated issues, supports audits and reporting needs, and contributes to process improvements that enhance payroll quality, efficiency, and compliance.

Your tasks:

Payroll Processing

• Process bi weekly/weekly payroll cycles with high accuracy.
• Audit new hires, terminations, LOA changes, and transfers for pay impact.
• Validate tax setups, home/work locations, SIT/SUI configurations, and reciprocity rules.
• Audit large scale pay categories (overtime, shift differentials, incentives, allowances).
• Reviews and validates timecards, pay codes, adjustments, and earnings calculations.
• Prepares off cycle payments, corrections, and manual checks as required.
• Performs pre and post payroll audits to identify discrepancies and ensure accuracy.
• Process or assist with payroll accurately, timely, and efficiently in compliance with all federal, state/provincial, local, and regulatory requirements.
• Responsible for managing a work queue ensuring that work is managed within SLA’s.
• Manages and responds to moderately complex, Tier 2 employee escalations.
• Follows and maintain internal control policies, procedures and compliance with respect to the payroll process
• Provides recommendations for process improvements and assists in developing solutions to meet business needs.
• Create EPIP for loading to payroll

Stakeholders

• Develops and maintains strong working relationships with peers and managers across HR and Payroll Operations function and other lines of business
• Provides guidance on routine end-to-end process execution and transaction support
• Cooperate with internal and external 3rd party vendors to triage issues

Your profile:

Education Level

• Associate’s degree or equivalent

• 3+ years of payroll experience, including expertise in a multi-state payroll environment
• Exposure and knowledge of complex HR and Finance processes that impact payroll
• Advanced Excel Skills
• Knowledge of ADP Vantage and Kronos Timekeeping, or similar time and attendance and payroll applications
• Knowledge of wage and hour laws related to payroll
• Analytical and problem-solving skills as problems faced are often complex and require extensive investigation and analysis
• Ability to gather, analyze and interpret information for completeness and accuracy
• Communication skills (oral & written); ability to effectively interact with others at all levels
• Bilingual (Spanish speaking), preferred, but not required

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.