Member Services Representative
Job Description
Job Description
Benefits:
- Employee discounts
- Flexible schedule
- Opportunity for advancement
Overview
The Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver and exceptional member experience at gym level. Responsibilities
- Greets all members & guests with a focus on member engagement and retention.
- Assists with membership, retail and tanning product sales.
- Promotes membership privileges including tanning, group fitness, small group training and childcare.
- Delivers on new member enrollment expectations.
- Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert.
- Answers phones in a courteous, helpful, professional manner
- Communicates special events to members and guests,
- Facilitates all member requests or forwards to a manager.
- Maintains a professional and courteous disposition.
- Is an expert in all club facility, services, programs and schedules/hours of operation.
- Maintains a clean and organized work area,
- Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales.
- Performs opening and closing checklist and duties.
- Minimum 1 year of experience in a service-oriented position preferred.
- Ability to communicate effectively and demonstrate proficiency in reading and writing skills.
- Strong customer service orientation
- CPR/AED certification required (can be obtained within 30 days of hire)
- Must be able to lift or move up to 50lb.
- Physical effort required for daily duties include prolonged standing and walking.
- Reports directly to the General Manager and Assistant General Manager.
Recommended Jobs
Occupational Therapist
PREMIER THERAPY, is hiring Occupational Therapist to add to our partner's skilled nursing facility in Ashtabula, OH. PREMIER THERAPY is an award-winning, privately-owned therapy services provider with…
RN - Emergency Department (ED) Trauma Bay - OHHC
Job Title: RN – Emergency Department (ED) Trauma Bay Location: Facilities across OH State Pay Rate: $46 – $48/hour (based on experience) Contract Duration: 8 Weeks Shift: M…
CDL-A DRIVERS-UP TO $1900
Job Description Job Description CDL-A Drivers - Up to $1,900/Week! Drive with a trusted team & earn top pay. What You Get: • $1,600-$1,900/week • Up to $0.76 CPM • $2,000 Sign-On Bonus…
Experienced Window Cleaner / Construction Cleaning
Job Description Job Description Window Cleaning Technician Job Description Template We are looking to employ a dedicated and hard-working Window Cleaning Technician to clean the windows and glas…
Digital Risk Advisory and Cybersecurity Associate Attorney VIP-19428
Large GP Firm. BTI Consulting: Collaboration Award. Excellent Mentoring Programs. Highly ranked in Vault's lists of "Attorney Satisfaction" and "Quality of Life." REQUIREMENTS The ideal …
Manager Business Analytics SAP Business Objects
Requisition ID: 891859 Store # : 111702 - EyeMed Ops Provider - OH CSC Position: Full-Time Total Rewards: Benefits/Incentive Information At EyeMed, we have a unique perspective on vi…
Line Cook
Do you love working with others? Does making people happy excite you? At Jerome Village Bar & Grill we have a passion for people and the hospitality industry. We are currently seeking part-time and f…
Senior Electrical Engineer
Company Overview : Dedrone is the world’s most trusted smart airspace security company. Hundreds of commercial, government and military customers around the world rely on Dedrone’s comprehensive, …
Landscape Construction Team Lead
Responsibilities Supervise and work alongside a 2–3 person team to safely and efficiently install high-quality landscape projects. Lead the installation of landscape beds, patios, retaining wal…
CDL Truck Driver Class A
Job Description Job Description Description: Muskingum Iron and Metal is growing rapidly and is searching for experienced candidates for the position of CDL Truck Driver Class A. If you are loo…