Surgical Applications Specialist - West Coast U.S.

Job Description

Job Description

• Deliver support needed with the product lines in coordination with the Sales Team.
• Conducts product training sessions, both didactic and clinical hands-on, with appropriate personnel to ensure proper maintenance of products without impairment of the functional utilization of the products.
• Provides surgical training support to ensure proper use of the products.
• Conducts in-services for multi-departments in hospital including but not limited to Sterile Processing, OR clinical staff, OR business staff, clinical educators, BioMed, and purchasing as required. Maybe required to conduct in- services over multiple shifts
• Conducts product demos for clinical staff.
• May provide case coverage in the OR based on schedule of the Surgical Applications Lead
• Contributes to team, sales, and organization mission by accomplishing related results as needed.
• Provides timely feedback to Marketing, Service, Quality, Engineering, Manufacturing and Regulatory departments, ensuring complete customer satisfaction with safety and service.
• Utilizes and calls upon the Service Department, as needed, for equipment or service problems encountered in the field.
  Maintains and submits required reports, including weekly itinerary, call reports and updates in CRM, full evaluation of any tests, comparison studies, yield analysis and ROI reports done in the field.
• Maintain compliance to the Exsurco Quality Management System and Code of Business Conduct.
• Maintains a quality personal and professional image through appearance, speech, and demeanor that never detracts from the stature and reputation of the company.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Other duties as assigned.