Credit collections specialist

Since 1965, Wolff Bros. Supply, Inc. has been an important part of the wholesale distribution industry. Through our support of commercial, industrial, institutional, and residential sectors, we are one of the largest distributors in Ohio for HVAC, electrical, plumbing, lighting and tool products.

Credit & Collections Specialist– Medina, OH

MUST HAVE FULL CYCLE CREDIT MANAGEMENT EXPERIENCE

Wolff Bros. Supply, Inc. is one of the largest independent Plumbing, Electrical, and HVAC distributors in America. We are looking for a Credit & Collections Representative to add to our growing team at our Medina location.

As a Credit & Collections Specialist, you will play a crucial role in managing the credit and collection processes for our organization. Your primary responsibility will be evaluating creditworthiness, monitoring credit limits, and implementing collection strategies to minimize bad debt and improve cash flow. You will ensure the timely collection of outstanding payments from customers while maintaining positive relationships. Additionally, you will provide exceptional customer service and support to internal and external stakeholders.

NOTE: This position is NOT for a transactional or banking collection background. Need to have Full-cycle experience!

Work Week & Hours: M-F 8:00 a.m. - 5:00 p.m., No Evenings or weekends.

Pay: $50K-$55K range, plus quarterly bonus Requirements:

• Associate degree in finance or a related field (or equivalent experience) preferred.
• Proven experience in credit and collections, in a corporate or B2B environment.
• Strong knowledge of credit analysis and collection techniques.
• Familiarity with financial statements, credit reports, lien laws, and legal regulations related to credit and collections.
• Excellent communication and negotiation skills, with the ability to build rapport with customers and internal stakeholders.
• Exceptional problem-solving and decision-making abilities, with attention to detail.
• Proficiency in using credit management software and MS Office Suite.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Job Duties:

• Credit Management: assess and evaluate the creditworthiness of new and existing customers.
• Collections: implement effective collection strategies to ensure timely payment of outstanding invoices.
• Relationship Management: build and maintain strong relationships with customers, understanding their needs and addressing concerns.
• Reporting and Analysis: prepare regular reports on outstanding balances, collection efforts, and credit related metrics.
• Process Improvement: continuously assess credit and collection processes, identifying opportunities for improvement and implementing best practices.

Why choose us? A great company begins with great people!

• Family owned & operated since 1965
• Benefits including: Medical, Dental, Vision, Company Paid: Short Term Disability & Life Insurance
• 401k with MATCH
• Paid Time Off

Apply today at or send a message to [email protected].

We believe in diversity and are an Equal Opportunity Employer