Senior Account Manager - Population Health

Job Summary

The Senior Account Manager, Population Health manages key accounts, from consultative engagements to the onboarding and implementation of large health systems for Health Select Services (HSS) Accountable Care Organization (ACO)s by identifying upselling opportunities and uncovering additional areas for revenue generation across the (HSS) portfolio. In addition to managing active accounts, this position plays a key role in business development including conducting market research, identifying strategic recruitment targets for each performance year, supporting RFP responses, and preparing statements of work. This role requires strong relationship-building capabilities and the ability to engage with stakeholders at all levels of internal and external organizations-including C-suite executives, Market Presidents, and regional leaders-to ensure successful outcomes and high client satisfaction.

Essential Job Functions

• Serves as a trusted advisor to key client accounts and members of the Population Health executive leadership team, fostering strategic alignment and long-term partnership value.

• Builds and manages a robust pipeline of partnership opportunities, tracking progress, analyzing conversion rates, and providing regular updates to leadership on pipeline status and projected growth.

• Leads the full lifecycle of partnership agreements, from initial drafting and negotiation through due diligence, execution, and implementation-ensuring alignment with legal, contractual, and regulatory requirements.

• Collaborates closely with implementation teams to ensure seamless onboarding of new partners and successful execution of joint initiatives, including the development of integrated implementation plans.

• Prepares executive-level presentations and strategic readouts, summarizing partnership performance, impact, key metrics, milestones, and challenges for senior leadership.

• Supports enterprise-wide priorities by leading or contributing to special projects assigned by the Executive Leadership Team, with a focus on executing strategic and operational initiatives.

• Partners with executive team members to: (1) develop and implement growth strategies aligned to client-specific short-, mid-, and long-term financial proformas; and (2) inform and strengthen sales and client retention efforts.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

Bachelor's degree in healthcare administration, Business, Management, or a related field (required)

Master's degree or healthcare operations certification preferred

Work Experience

5 years' experience as Account Manager or similar role (required) 2 years of experience as Account Manager in respective industry (preferred)

Training

Salesforce (Preferred)

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]